Analista Business CX & Operations con Salesforce
PLURES
PLURES Spa, Direzione Customer Transformation, cerca una risorsa nel ruolo di BUSINESS ANALYST DI CUSTOMER EXPERIENCE & OPERATION. La risorsa si occupa di raccolta requisiti, design processi e gestione della demand verso i sistemi che abilitano i processi di relazione con il cliente (Salesforce, SAP IS-U e piattaforme digitali).
Opera come ponte tra business e IT/fornitori, contribuendo a semplificare e digitalizzare i processi di customer care e operations, con orientamento all'execution.
#J-18808-LjbffrOfferta di lavoro pubblicata 2 giorni fa
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