Critical Operations Manager

ph3Critical Operations Manager /h3pSalary: €65,000 - 75,000 yearly /ppAzienda: Stack Emea /ppTipo Lavoro: Full Time Italy /ph3Descrizione Lavoro - Critical Operations Manager /h3pThe role /ppAs a Critical Operations Manager (COM), you will be responsible for managing critical operations activities within the Data Center, ensuring the safe and continuous operation of the facility and the delivery of a high-quality service to customers and users. /ppYou will lead the Critical Operations team, manage relationships with customers and suppliers, and ensure maintenance and operational activities are performed according to company processes, methods, and safety standards. /ph3Key Responsibilities /h3ulliLead critical operations activities for the Data Center, ensuring safe and continuous operations and high-quality service delivery /liliLead and manage the Critical Operations team /liliMonitor site operations through BMS and PMS platforms /liliManage routine activities on electrical and mechanical equipment /liliEnsure timely and effective responses to customer and user needs /liliEnsure all scheduled maintenance activities are completed on time /liliManage critical situations and extraordinary operational activities /liliPlan and manage technical tasks and equipment /liliApply maintenance processes and operational methods /liliVerify compliance with safety standards and the correct use of PPE /liliManage relationships with customers and suppliers /liliAttend periodic meetings with customers /liliPrepare and maintain operational documentation, including RCA, SOP, MOP, EOP, and reports /liliManage customer cases through NetSuite and activities through Modius /liliSupport the development of the technical and interpersonal skills of team members /li /ulh3Required Skills and Background /h3ulliAt least 5 years of experience in maintenance activities within an industrial environment; experience in critical environments is an advantage /liliGood knowledge of critical infrastructure maintenance and repair activities /liliHigh school diploma or University degree in Electrical or Mechanical Engineering /liliStrong knowledge of safety regulations and the correct use of PPE /liliCustomer-oriented mindset and service approach /liliStrong communication, interpersonal, and team management skills /liliGood digital skills and familiarity with Microsoft Office applications (Word, Excel, PowerPoint) /liliKnowledge of NetSuite and Modius is considered an advantage /liliFluent in Italian and good command of written and spoken English /li /ulh3What We Offer /h3ulliSalary Range (Gross Annual Salary - RAL): €65.000 - €75.000 + performance bonus /liliContract type: Italian CCNL Commerce (Commercio - Terziario, Distribuzione e Servizi) /liliMeal vouchers and corporate welfare program /liliHealth insurance and access to the complementary pension fund, in accordance with the collective agreement /liliWork on critical digital infrastructure, supporting the development and operation of some of Europe's most advanced data centre environments /liliBuild your future with STACK, gaining exposure to large-scale projects and clear opportunities for professional growth across a fast-growing European platform /li /ulpThe compensation range shown reflects the expected salary range for this position. Final compensation will be determined fairly and transparently within this range, based on the candidate's professional experience, skills and qualifications. /ppAbout STACK Infrastructure /ppSTACK is a proven, trusted partner for the world's most innovative companies, designing, developing and operating sustainable global digital infrastructure. Backed by an unmatched record of reliable delivery and development expertise, STACK brings speed, scale, certainty and responsibility to the demands of a rapidly evolving digital infrastructure landscape. /ppAt STACK we are committed to fostering a culture of diversity, equity, and inclusion, and we process all applications in full compliance with GDPR, ensuring a fair and transparent recruitment process for every candidate. /ppFor more information about STACK, please visit: /p /p #J-18808-Ljbffr