OCS Specialist - Italy (Rome)

Job Description: OCS Specialist, Italy – Location: Rome. Reports to: Country Manager – Italy. The OCS Specialist is responsible for the clinical aspects of the Organ Care System (OCS Lung/Liver/Heart) and supports the use of the OCS in Italy and other countries as needed.

Responsibilities

• Follow hands‑on training and OCS Certification in all relevant organ platforms, and apply OCS knowledge during organ retrieval, preservation, transport and assessment according to TransMedics protocols.
• Work full‑time on a variable on‑call schedule to ensure coverage of cases that may occur at any time, including nights, weekends and holidays (to the extent allowed by law).
• Travel as required to clinical sites within the EU transplant network and possibly other geographies to support OCS cases.
• Communicate regularly with the TransMedics EU Clinical Programs and Training Lead to relay real‑time updates and to raise issues.
• Provide clinical expertise to the sales team at national and regional events.
• Prepare and present internal case reviews following the use of OCS in collaboration with senior colleagues.
• Manage equipment stored at the logistics hub in Rome (weekly preventative maintenance, inventory counts and testing).
• Support site initiation and refresher training, and provide clinical guidance to users.
• Collaborate with cross‑functional TransMedics departments to drive adoption of the OCS technology in Italy (and beyond).
• Assist with training the sales team about OCS functionality.
• Conduct literature analysis and present findings to management.
• Perform market and competitive analysis.
• Attend national and international congresses, as required.
• Perform other TransMedics tasks and duties as required.

Qualifications

• Fluent in written and spoken Italian and English.
• Live close to one of the hubs.
• Hold a degree in Techniques of Cardiocirculatory Pathophysiology and Vascular Perfusion (or equivalent) plus at least 3years of relevant clinical experience, OR a BSN with experience in CVICU, CVOR, CATH LAB, ED, or transplant (or equivalent combination of education and experience).
• Highly flexible and willing to support sites on nights, holidays, and weekends as needed.
• Detail oriented with strong organizational skills.
• Outstanding interpersonal and communication skills, with proven ability to establish and maintain long‑term trusted relationships internally and externally.
• Excellent customer‑facing and customer‑engagement skills.
• Strong work ethic and accountability for personal & organizational results.
• Proven track record of remaining calm and professional in a fast‑paced, high‑pressure environment.
• Ability to adjust to changing priorities.
• Computer literacy with Microsoft Office and Concur expense management.

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law.