Lead Process Owner - Testing (Chemical/Mechanical)

The Testing Process Owner – Chemical/Mechanical serves as the global functional leader for a defined testing sub-process within the broader Performance Process Testing framework. Reporting to the Director Lab Operational Excellence, this role is the single point of contact (SPOC) for Chemical/Mechanical Testing across all integrated laboratories.

The Process Owner ensures strategic alignment, drives standardization and optimization, and governs compliance and technical implementation. While the role does not carry disciplinary authority, it requires strong collaboration with Laboratory Managers, Regional Directors, and Technical Competence Centers to ensure consistent execution and process discipline.

All processes related to the assigned testing area within ULDC integrated labs must be formally approved by the Process Owner or their designated deputy, ensuring alignment with global standards and quality systems.

This is a hybrid role requiring three days per week in any UL office globally.

• Serve as the global owner of the Chemical/Mechanical Testing sub-process across all integrated laboratories.
• Act as the single point of contact (SPOC) and decision-maker for all process-related matters in the assigned area.
• Approve all ULDC Quality System documents related to the testing area, directly or via a designated deputy.
• Develop, harmonize, and reduce the number of SOPs related to:
  • Testing
  • Rework
  • Round robin tests
  • Qualification tests
  • Measurement uncertainty evaluations
• Collaborate with Technical Competence Centers (e.g., GLTL, PrEs) to ensure consistency and technical accuracy.
• Implement technical decisions from Competence Centers into standardized operating procedures.
• Monitor and communicate updates related to laboratory accreditation and scheme‑specific requirements.
• Ensure decisions from ILAC members are effectively integrated into lab operations.
• Own and maintain Excellence Laboratory Guidelines.
• Provide strategic input on global testing technologies and innovation.
• Drive development and optimization of laboratory schemes and testing technologies to support Market Access Services.
• Host monthly meetings with Lab Managers and Leaders to align process improvements, technical updates, and strategic goals.
• Collaborate with Regional Directors and Business Partners to ensure execution and process discipline—without disciplinary authority.
• Support strategic planning and development of new laboratories.
• Establish governance for the Laboratory Playbook, including regular review cycles.
• Act as a change agent for harmonized procedures, engaging stakeholders and assessing impact.
• Promote internal and external best practices across global labs.

• Bachelor’s degree in engineering, physics, materials science, or a related technical field. Master’s degree preferred.
• Five or more years of experience in chemical, mechanical, or material testing within laboratory or manufacturing environments.
• Lean Six Sigma Green Belt or equivalent process improvement training. ISO or industry‑specific compliance certifications are a plus.
• Deep understanding of mechanical or material testing methodologies, lab operations, and quality systems.
• Strong communication, analytical thinking, and stakeholder engagement skills. Ability to lead through influence.
• English fluency required. Additional language skills are beneficial for regional coordination.

• Leadership through influence: guide global process discipline and harmonization without direct disciplinary authority; engage and align stakeholders across regions.
• Technical expertise: deep understanding of electrical or material testing methodologies, laboratory operations, and quality systems.
• Process ownership: proven ability to manage, approve, and optimize technical processes with cross‑functional impact.
• Quality & compliance: familiarity with audit processes, SOP management, and regulatory standards (ISO, IEC, ASTM).
• Continuous improvement: hands‑on experience applying Lean, Six Sigma, or similar methodologies to improve testing workflows.
• Project management: strategic planning and execution for lab expansion, consolidation, and process optimization.
• Communication & stakeholder engagement: strong communication skills; ability to collaborate with lab managers, quality teams, and technical stakeholders globally.
• Training & competence building: experience designing and delivering technical training programs and evaluating their effectiveness.
• Analytical thinking: ability to analyze technical data, assess impact, and drive process improvements.
• Governance & approval authority: experience in approving and governing process standards within integrated lab environments.

Estimated salary range: $116,200–$160,000, based on job‑related knowledge/skills, experience, geographical location, and other factors. Annual bonus compensation with a target payout of 20% of the base salary. Health benefits include medical, dental, and vision coverage; wellness benefits cover mental and financial health; retirement savings (401 K) commensurate with standard rewards offered in each location. Paid time off: vacation (15 days), floating holidays (12 days), and sick time off (72 hours).