Receptionist (m/f/d) season 2025 - Castel Fragsburg

The Relais & Châteaux Castel Fragsburg is sat atop a mountain ledge overlooking Merano in South Tyrol, Italy. Enthroned here since 1624, the exclusive 5-star hotel is located beneath its very own medieval castle. Castel Fragsburg offers only 20 unique suites for up to 50 guests from all over the world.

The Michelin-starred cuisine focuses on regionality, quality, health and excellent service. The love for detail can be seen in the two light-flooded restaurants and on the panoramic terrace.

In the Alchemistic Healing Spa , the first of its kind in the world, the Fragsburg pampers the guests with unique treatments in cosy rooms with breathtaking views.

Job Description

The receptionist is responsible for:

• Welcoming customers from arrival to departure
• Informs the client about the conditions of stay, formalities and hotel services
• Transmits necessary information to other departments
• Switchboard management
• Cash management
• Correspondence management

Qualifications

• Charm and empathy
• Professional experience in a similar position
• Excellent knowledge of German, English and Italian
• Love for work
• Personal initiative and propensity for teamwork
• Friendly and honest behavior
• A sense of responsibility at work

Additional Information

• Expected placement from April until the beginning of November 2027
• An exciting and challenging range of duties in a 5 star hotel with only 20 suites
• A place that allows you to develop and acquire numerous new experiences in an exclusive residence
• A small hotel with 30 passionate and warm employees ready to assist with numerous recommendations; friendships are born
• Contact with guests from all over the world, in 2025 from 54 nations
• Free accommodation in single room and meals
• Discounted prices for a stay in other hotels that are part of the Relais & Châteaux association
• A workplace in a region that offers many possibilities for leisure and an excellent quality of life