Senior Specialist, Research and Data Services (TMT - Telecom, Media and Technology role)

Overview

In this role you will provide expert desktop research and data services to Bain's Milan teams, supporting consulting and practice groups with high‐quality insights. You will work closely with internal stakeholders to understand project needs, deliver accurate research outputs, and contribute to knowledge sharing and process improvements. You will help build assets and support tool innovations, enabling faster, data-driven decision making. This is an opportunity to deepen industry expertise in TMT while shaping research enablement across the firm.

Responsabilità

• Conduct business research using desktop resources, databases, and research tools to support project teams and internal stakeholders
• Clarify information needs with internal customers and deliver accurate, comprehensive research outputs
• Support asset-building activities including processing orders, cataloging, and end-user system updates
• Participate in knowledge sharing, training, and process improvements; potentially lead small initiatives
• Provide just-in-time and group training for researchers and consulting teams
• Coach less experienced colleagues and support research planning and execution
• Contribute to industry teams, including TMT, with specialized and general research
• Build relationships with internal stakeholders to gather feedback and resolve research questions
• Apply local, regional, and global data sources effectively
• Share research experience and contribute to product and service evaluations

Requisiti fondamentali

• 3–5 years of experience conducting business research in a fast-paced environment (consulting, market research, professional services)
• Experience using business research databases such as Factiva, LSEG/Refinitiv, S&P Capital IQ
• Strong knowledge across a broad range of commercial, multi-industry, and economic topics
• Fluent in written and spoken English and native language
• Highly organized with strong prioritization and time-management skills
• Ability to work under pressure and deliver high-quality results
• Experience working with diverse stakeholders and across cultures
• Proactive in identifying efficiency improvements and embracing new technology
• Training and presentation skills
• Degree in Information Science, Business, or equivalent qualification
• clear communication
• organization
• proactivity
• Factiva
• LSEG/Refinitiv
• S&P Capital IQ