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IT Support Specialist_Italy

BCIC Swiss

Ortona (CH)

Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support , Basic Networking.

Description

BCIC Swiss GmbH| Best Connect International Company is looking for a (Dispatch | on‑site) "IT Support Specialist" inItaly.

Responsibilities

  • Provide first- or second-level contact and problem resolution for customer issues.
  • Work with third‑party vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
  • Should have basic knowledge of the Mac operating system to support Apple PC users.
  • Install, upgrade, support, and troubleshoot printers and computer hardware.
  • Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

  • Must hold a valid work permit in Italy
  • Several years of experience in the IT field
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Offerta di lavoro pubblicata 17 ore fa
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