Professional Services Consultant - Italy
Fortinet
Overview
As a Professional Services Consultant, you deliver on-site Fortinet security solutions, guiding design, deployment, testing, and optimization for customers. You work closely with the client and Fortinet teams to ensure timely, quality, and cost-effective services and knowledge transfer. You'll build confidence with strong technical skills and clear communication while advancing Fortinet best practices. This role blends hands-on implementation with collaborative problem-solving in a customer-focused environment.
Retribuzione / Benefits
- competitive total rewards package
- flexible work arrangements
- supportive work environment
Responsabilità
- Assist customers during Think and Build project phases
- Create and maintain technical documentation (designs, procedures, test plans, templates, scripts)
- Provision, customize, and verify Fortinet configurations per approved design
- Test Fortinet solutions and validate behavior
- Participate in interoperability/integration testing with Fortinet devices
- Recommend and implement Fortinet best practices
- Resolve/escalate technical issues promptly
- Deliver knowledge transfer to client staff
- Maintain core competency on Fortinet products and technologies
Requisiti fondamentali
- 7+ years of experience in LAN/WAN/Network Security
- Experience designing/implementing FortiGate or major 3rd party security solutions
- Experience in complex routing and WAN environments (BGP, OSPF)
- Experience in MPLS networks especially L3 VPN
- Exposure to MSSP or managed services (multi-tenancy, monitoring, reporting)
- Scripting and automation experience (e.g., ZTP, orchestrator integration, dashboards)
- Excellent communication and technical documentation
- Ability to work independently and in a collaborative team
- Strong stakeholder management and customer service attitude
- collaborative mindset
- strong communication
- customer-focused service attitude
- Fortinet FortiGate design and implementation
- BGP and OSPF routing
- MPLS and L3 VPN
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