Project Assistant (Cultural Mediation)

ppThe Project Assistant (Cultural Mediation) will provide cultural mediation assistance to the Italian Ministry of Interior – Public Security Department in emergency operations for the application of first-entry procedures under the MED.E.A. project. The role involves clerical operational support, assisting in identification and registration procedures, and providing information to migrants and asylum-seekers. /p h3Responsibilities /h3 ul liProvide clerical operational support to the Ministry of Interior – Public Security Department at the target duty station within the assigned Immigration Office. /li liSupport the Office in the identification procedures of beneficiaries, including receiving and compiling asylum-seekers’ claims, accelerated procedures, translating non-official documents from Italian into migrants’ mother tongue and vice versa. /li liSupport the Immigration Office in registering asylum applications, including filing and archiving activities. /li liAssist the Office in informing migrants and asylum-seekers about identification procedures, including within Hotspots and other border areas. /li liKeep the Project Area Coordinator informed of activities performed, especially regarding vulnerable groups needing protection and referral. /li liProvide clerical assistance in mediation activities impartially. /li liProvide general information on national laws and administrative procedures related to asylum. /li liPrepare financial documentation related to the project and provide regular reporting to the project team. /li liProvide a detailed report at the end of service in line with the standard template provided by the project manager. /li liPerform any other duties as assigned. /li /ul h3Requirements /h3 ul liHigh School Diploma with three years of relevant professional experience; or Bachelor's Degree or equivalent from an accredited academic institution with one year of relevant working experience. /li liPrevious experience in the framework of migrants’ assistance and cultural mediation is a distinctive advantage. /li liPrevious experience with international organizations, EU Agencies and/or Italian Border Police or Police Immigration Offices is an advantage. /li liPrevious experience with the IOM Italy Immigration and Border Governance team is a distinctive advantage. /li liKnowledge of the procedures related to the asylum application, including the so-called C3 templated used to file asylum-seekers claims. /li liKnowledge of the work of the Immigration Office, in particular the International Protection Section (IV section). /li liPsychological understanding in interpersonal communication and sensitiveness in addressing the asylum-seekers’ claims. /li liCapacity to prevent and mitigate conflicts between the beneficiaries/asylum-seekers and the police officers. /li liFluency (oral and written) in Italian and at least one of the following languages: Hindi or Urdu. /li liIOM’s competency framework values including Inclusion and respect for diversity, Integrity and transparency, Professionalism, Courage, Empathy. /li liCore competencies including Teamwork, Delivering results, Managing and sharing knowledge, Accountability, Communication. /li /ul h3Skills /h3 ul liCultural Mediation /li liMigrant Assistance /li liAsylum Application Procedures /li liConflict Prevention /li liInterpersonal Communication /li liPsychological Understanding /li liClerical Operational Support /li liIdentification and Registration Procedures /li liInformation Provision for Migrants /li liKnowledge of Immigration Office Procedures /li liInternational Protection Section Knowledge /li liFluency in Italian /li liFluency in Hindi /li liFluency in Urdu /li /ul h3Languages /h3 pItalian, Hindi, Urdu /p /p #J-18808-Ljbffr