Field Service Engineer - Diagnostics & Life Science

ppAs a Field Service Engineer, you'll be the technical face of Revvity across Italy, ensuring our cutting‑edge diagnostic and life science instruments deliver maximum value to customers. Your expertise will directly impact customer satisfaction, instrument uptime, and ultimately, scientific breakthroughs in laboratories nationwide. Collaborating closely with Sales, Applications, and Service teams across Europe, you'll contribute to Revvity's overall business performance and growth. /p h3Key Responsabilities /h3 h3Technical Service Delivery /h3 ul liDiagnose, repair, and maintain Revvity's Diagnostics and Life Sciences portfolio (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.) ensuring maximum uptime across Italian territory. /li liExecute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs. /li liManage and track technical escalations, coordinating with European technical support and product specialists to ensure timely resolution. /li liProvide on-site technical training and troubleshooting support to optimize instrument performance. /li /ul h3Collaboration Business Impact /h3 ul liPartner with Sales, Applications, and European Service teams to drive customer satisfaction, retention, and growth opportunities. /li liShare field insights with Product Management to support continuous improvement initiatives. /li /ul h3Operational Administrative Excellence /h3 ul liManage spare parts inventory and complete all service documentation, reports, and expenses per SLA requirements. /li liMaintain current technical documentation and ensure compliance with Quality Management System and safety standards. /li liAlign activities with departmental KPIs and performance targets. /li /ul h3Required Qualifications Experience /h3 h3Education /h3 ul liTechnical degree or University degree in Electronics, Biomedical Engineering, Chemistry, Biology, or related field. /li /ul h3Experience /h3 ul liMinimum 5 years in field service engineering with proven ability to independently resolve complex technical issues. /li liHands‑on experience with analytical/clinical instrumentation in laboratory environments (pharmaceutical, research, clinical, academic). /li liTrack record of successful preventive and corrective maintenance on sophisticated technical equipment. /li liAdvanced PC skills including Windows, networking, and laboratory information systems. /li /ul h3Technical Skills /h3 ul liStrong electronics background, preferably in high‑tech service environments. /li liUnderstanding of analytical and clinical instrument applications. /li liExperience with any Revvity portfolio instruments is a strong plus (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.). /li /ul h3Soft Skills Languages /h3 ul liExcellent communication and interpersonal skills with ability to interact professionally at all customer levels. /li liAutonomous, organized, and rigorous with strong team collaboration mindset. /li liFluent Italian and strong English skills (able to communicate effectively in technical discussions, write reports, and collaborate with international teams); additional languages are a plus. /li liValid driver's license and willingness to travel. /li /ul h3WHY JOIN REVVITY? /h3 ul liCompetitive Package: Attractive salary + performance bonus + company car for business and personal use. /li liComprehensive Benefits: Private health insurance, life insurance, and meal vouchers. /li liCareer Growth: Continuous technical training, certifications, and clear progression paths in a global organization. /li liBest‑in‑Class Tools: Latest technology (laptop, smartphone) and specialized service equipment. /li liMake an Impact: Support scientific breakthroughs in diagnostics and life sciences across Italy. /li liStable Collaborative: Permanent position with a global leader and supportive European team culture. /li liCCNL Level : Level 3 - Commercio (Contratto Collettivo Nazionale di lavoro per i dipendenti da aziende del Terziario della Distribuzione e dei Servizi). /li liSalary Range : €40,500 - €50,500 Annual base salary. /li liThe salary range disclosed for this position is determined using objective and gender‑neutral criteria, such as required skills, competencies, professional experience, and relevant industry experience. Where applicable, the range is further aligned with the provisions and classification structures of the relevant collective bargaining agreement (CBA). /li liThis position is eligible for variable compensation in addition to the fixed base salary. The target compensation mix for this role is 83% fixed salary and 17% variable pay. The variable compensation component will be determined in accordance with the Company's internal compensation policies and will be reviewed annually based on the achievement of specific individual and/or business performance objectives. /li /ul /p #J-18808-Ljbffr