Customer Success | French Speaking
Octorate
Please note: Applications will only be considered if you are fluent (C1 minimum) in French.
About Octorate
Octorate is a leading Travel SaaS company and part of the Dylog Group. We develop a cloud-based, all-in-one platform designed to help hotels, B&Bs, and property managers simplify their daily operations and boost direct bookings.
The Role
We are looking for a Customer Support Specialist fluent in French to join our team Customer Success team in Rome. In this role you will be a strategic partner for our clients, guiding them through their digital transformation. You will ensure our partners across France and international markets get the most value out of Octorate.
Key Responsibilities
- Manage the onboarding process for new clients, ensuring optimal platform configuration.
- Provide expert assistance via chat, email, and phone, focusing on French-speaking markets.
- Act as a consultant to help clients maximize direct bookings through Octorate.
- Perform basic troubleshooting and coordinate with the Product team to report bugs or suggest platform enhancements.
- Maintain and update help center documentation and internal knowledge bases in French.
- Support training sessions and periodic business reviews with key accounts.
Requirements
- Language Skills: Native or C1 minimum fluency in French (written and spoken). Professional proficiency in Italian and English is also required.
- Location & Flexibility: Availability to work in a hybrid setup, with a physical presence at our Rome office (Via Filippo Caruso, 23).
- Experience: 1–3 years of experience in the Hospitality sector (Hotels, Property Management, or Travel Tech/SaaS).
Why Octorate?
Joining Octorate means working at the heart of hospitality innovation. You will master complex software, learn the nuances of digital distribution, and contribute to the success of thousands of businesses worldwide.
#J-18808-LjbffrOfferta di lavoro pubblicata 3 giorni fa
Offerte di lavoro simili
- pOctorate, a leading Travel SaaS company, is seeking a Customer Support Specialist fluent in French. Located in Rome, you will guide clients through digital transformation, ensuring they maximize value from our platform. /ppYour responsibilities include managing onboarding...Lingua francese
- ...considered if you are fluent (C1 minimum) in French. /p h3About Octorate /h3 pOctorate is a... .../b fluent in French to join our team Customer Success team in Rome. In this role you will be... ..., email, and phone, focusing on French-speaking markets. /li liAct as a consultant to...Lingua franceseOrario flessibile
2.791,32 €/mese
...contribuendo attivamente al raggiungimento degli obiettivi di customer satisfaction e commerciali. Requisiti: Il candidato... ...(±1), seguiti da 2 mesi di pausa coperti da disoccupazione e successivamente da un ulteriore periodo di circa 5 mesi (±1). Complessivamente...Lingua franceseTempo pienoTempo determinatoVitto e alloggioAdecco Selezione
Roma22 giorni fa- ...Rome. Poste orienté SaaS, prospection et gestion de comptes avec une rémunération attractive. Vous collaborez avec Marketing, Customer Success et Business Integration pour proposer des solutions adaptées et mener des échanges commerciaux à fort impact, tout en...Lingua francese
- ...are able to work independently. You demonstrate good adaptability and decision-making skills. You speak Italian and fluent English; a third language (French) would be an advantage. Knowledge of the Opera Cloud software would be a plus. Experience Hospitality...Lingua franceseImpiego permanenteLavoro stagionaleDisponibilità immediata
Hosco.com
Roma27 giorni fa - A global service provider is seeking Fluent Italian-speaking Customer Service Representatives to join their remote team based in Greece. Responsibilities... ...inquiries through various channels, providing support to French-speaking clients, and ensuring high customer satisfaction....Lingua franceseRemotoOrario flessibile
70.000 € - 110.000 €
...des solutions goFLUENT sur leur organisation. Coordonner votre stratégie avec les équipes Marketing, Business Integration et Customer Success afin de mettre en œuvre la solution construite pour vos prospects. Développer des relations de confiance avec les parties...Lingua francese- ...Overview You will own and grow the French market for a global EV charging software... ...anywhere autonomy global enterprise customers backed by Vontier growth and advancement... ...Proven enterprise SaaS sales success (10+ years) Track record closing complex...Lingua franceseRemoto
70.000 € - 110.000 €
...Influencern bei Ihren Schlüsselkunden auf. Sie arbeiten eng mit unseren erfahrenen Teams aus Business Development, Marketing und Customer Success zusammen, um vielversprechende Chancen gemeinsam zum Abschluss zu bringen. Sie repräsentieren goFLUENT auf Fachmessen und...Lingua franceseLibero professionista- ph3We are seeking Fluent Italian-speaking Customer Service Representatives to join our client's service provider team. This is a remote position... ..., or chat /li liProvide clear and professional support to French-speaking customers /li liTroubleshoot issues and offer...Lingua franceseRemotoOrario flessibile
- ...We are seeking Fluent Italian-speaking Customer Service Representatives to join our client's service provider team . This is a remote position... ...email, or chat Provide clear and professional support to French-speaking customers Troubleshoot issues and offer effective...Lingua franceseLavoro da remotoOrario flessibile
- ...Services Hub and you will be responsible for providing best-in-class customer service and omnichannel support, meeting and exceeding planned... .... Fluency in English (spoken and written). Fluency in French (spoken and written). Proficiency in German is a plus....Lingua franceseTurno di notteWeekend
70.000 € - 110.000 €
...collaborate with our experienced Business Development, Marketing and Customer Success Teams to successfully close high potential deals. /... ...and negotiation abilities in English (native or fluent) and French and/or German (minimum B2 level) are much appreciated. /liliTeam...Lingua francese800 - 1.100 €/mese
...their operations and captivate their customers. Job Description MSX is looking... ...enthusiastic Customer Experience Specialist (French AND Spanish Speaking) to join our team in Rome. As part... ...employees are the force behind our success. We are dedicated to empowering and...Lingua franceseStage/TirocinioLavoro ibrido40 h/sett.Orario flessibileDal lunedì al venerdì- ...security approach. Your work helps protect customers at scale and supports responsible AI... ...leadership via blogs, CrowdCasts, and public speaking Requisiti fondamentali Incident... ...-making experience English and French fluency high self-motivation and desire...Lingua franceseRemoto
- ...In this role you support enterprise customers as a senior technical resource, partnering... ...collaborative team focused on customer success and continuous improvement, with opportunities... ...and spoken communication in English and French ~ Ability to balance multiple...Lingua francese
- ...quickly get a deep understanding of their customers’ whole online journey. /ppWe are a... ...buyers. You will work closely with Customer Success Manager and Sales but also all your Professional... .... /p /lilipFull professional fluency in French and English, including the ability to...Lingua franceseTempo pienoLavoro ibridoRemotoOrario flessibile
- ...consultative relationships across C-suite levels. Ideal candidates have 3+ years in B2B SaaS sales, strong communication skills in English, and may speak French or German. Travel may be required, with opportunities to work across a global office network. #J-18808-LjbffrLingua francese
- ...flexible remote policy and periodic presence at our HQ, you’ll thrive on conversations, curiosity, and follow‑through, growing quickly for the right person. Fluency in English is required, with Italian, German, or French skills welcomed, and a passion for #J-18808-LjbffrLingua franceseRemotoOrario flessibile
- pStormshield, the leading French publisher and a European reference in cybersecurity, is recruiting a Regional Account Manager for Northern... ...Lombardy) focused on building and expanding a portfolio of end‑customers and prospects in his territory or named accounts, leveraging...Lingua franceseRemoto
- pCross Border Talents is looking for a Customer Support Specialist to join innovative companies globally. This role is ideal for fluent speakers of various languages, including German, French, Italian, and more, with English required. Enjoy the chance to work in Portugal...Lingua franceseRemoto
400 - 800 €/mese
Orienta Family ricerca per cliente privato situato a Roma, un/una Babysitter La risorsa si prenderà cura di un bambino di 11 anni. Disponibilità richieste: - Spostamenti in auto - Aiuto compiti - Supporto quotidiano Requisiti: - Lingua madre: Italiano...Lingua francesePart-timeOrienta Filiale di Roma Schiavonetti
Roma10 giorni fa- ...Tavrion Dynamics is seeking a Sales Account Representative to drive growth in the French market. You will reconnect with former B2B customers, manage a portfolio of accounts, and build long-term client relationships to propel business expansion. The role is hybrid with...Lingua franceseLavoro ibrido
- ...technical, and consulting experience to enhance customer adoption of MongoDB's solutions. You... ...Services pipeline, and ensure successful project delivery. The ideal candidate... ...alongside strong presentation skills and fluency in French and English. #J-18808-LjbffrLingua franceseRemoto
- Adecco Italia Spa, per azienda di Roma della Pubblica Amministrazione che si occupa di conservazione e valorizzazione del patrimonio culturale italiano, seleziona: Addetto alla Segreteria Tecnica- PART TIME pomeriggio La risorsa dovrà occuparsi di gestione telefonate...Lingua francesePart-timeTempo pienoSomministrazioneTempo determinato25 h/sett.Turno di pomeridiano
Adecco Selezione
Roma24 giorni fa - ...MSX International in Rome is seeking a proactive Customer Experience Specialist who speaks French and Spanish to join our team as an intern. You will manage customer inquiries, make and answer calls, and communicate via email, following company policies. You will work...Lingua franceseStage/TirocinioLavoro ibrido40 h/sett.Dal lunedì al venerdì
- Per struttura commerciale attiva nella fornitura di servizi a imprese e professionisti, ricerchiamo un/una Addetto/a all'Assistenza Clienti da inserire nel team operativo. L'ambiente è organizzato, con procedure definite e affiancamento iniziale per chi entra nuovo. La...Tempo pienoTempo determinatoDisponibilità immediataDal lunedì al venerdì
Impiegando.com
Roma15 giorni fa - pstrongCustomer Support Experts (Polish, Spanish, Italian, French, Portuguese Speakers) /strong /ppstrongLocation: /strong Athens, Greece em(or... ...kickstart your international career? Join a strongglobal customer service leader /strong and start your new chapter in strongGreece...Lingua franceseRemoto
- ...public areas and management coordination. You speak with guests from different countries. You listen... ...previous experience in hospitality or customer service. You must feel confident speaking English. German or French skills are highly valuable, as many guests rely...Lingua franceseTempo pienoLavoro stagionaleLavoro da casaTurni
- ...to manage the sales relationship and set them up for long term success with our product. The expectations... A Quality Call with... ...on year Fluent in one of the following languages: Italian, French, German, Dutch or Polish Bachelor Degree and Driving Licence...Lingua francese5 giorni/sett.Dal lunedì al venerdì
