Senior Customer Service & Operations Manager
Lavoro temporaneo
IDEMIA
IDEMIA Secure Transactions in Milan, Baranzate, Italy, seeks a Customer Service Manager to lead the service team, manage a portfolio of key banking customers, and ensure end-to-end order delivery from specification to service center handover.
The role emphasizes coordinating with internal departments, driving customer satisfaction, and supporting revenue opportunities through effective contract execution and performance reviews.
#J-18808-LjbffrOfferta di lavoro pubblicata 1 giorno fa
Offerte di lavoro simili
35.000 € - 40.000 €
h3Customer service operations manager - €35.000 - €40.000 a year /h3pConcentrix /ppOperations manager... ...ppSeeking an Operations Manager to lead customer service teams in a banking BPO... .../ppOfferta simile /ppOfferta simile Senior operations manager - transport partnerships...Consigliato35.000 € - 40.000 €
...we are recruiting an Operations Manager in our site of Vimercate... ...achievement of Client Service Level Agreements (SLAs... ...improvement across customer service operations. /p... ...liAnalyze, monitor, and manage all Client Service Level... ...Manager Junior or Senior Team Leader /li liAt least...ConsigliatoTempo pienoOrario flessibile- ...opportunities. You will serve as a trusted advisor on operational and product issues, while advocating for customers internally to drive expansion. The role involves... ...rewards adjusted by country Responsabilità Manage a high volume of small spend accounts in your...ConsigliatoRemotoOrario flessibile
- ...act as a trusted advisor on operational and product matters, while advocating... ...role blends relationship management with data-driven problem... ...Responsabilità Manage a diverse portfolio of accounts... ...Represent the voice of the customer by feeding back product and...ConsigliatoRemotoOrario flessibile
- ...Be | Shaping the Future Poland seeks a Service Management Deputy Team Lead to bridge technology teams, stakeholders, and vendors. You will drive service quality, governance, and continuous improvement across the organization. You will own the Service Management framework...Senior
- ...Beckman Coulter Diagnostics, a Danaher operating company, is seeking a Senior Manager Field Service to lead Italy's Service and Field Applications teams, drive performance, and ensure customer satisfaction across the country. The role partners with Commercial and Sales...Senior
- pBeckman Coulter Diagnostics cerca un Senior Manager Field Service per guidare l'organizzazione nazionale di Service e Field Applications in Italia... ...di oltre 100 collaboratori, sviluppo di strategie operative e controllo della qualità, conformità e sicurezza. /ppLa...Senior
- ...Moncler in Milan is seeking a Store Operations Manager to lead the boutique's operational backbone. You will oversee returns, exchanges, and service excellence while driving efficiency, inventory control, and team performance to maximize sales and client experience....Senior
35.000 € - 40.000 €
...All’interno del nostro team abbiamo aperta una posizione di Senior Project Manager – Field & Client Operations, il cui obiettivo sarà di dare supporto alla responsabile di divisione nella gestione operativa e strategica di clienti e progetti complessi in ambito trade...SeniorTempo pienoImpiego permanenteOrario flessibile- pIDEMIA Secure Transactions in Milan seeks a Customer Service Manager to lead the CS team, oversee the full order lifecycle from specification to delivery, and drive customer satisfaction. You will collaborate with internal and external partners to ensure timely, accurate...Senior
- pSyntrace, a Milan-based company building conversational knowledge for institutional investors, is hiring a Customer Success Manager. You will own our customers across Italy and southern Europe after they sign, lead onboarding, ensure early value, and grow accounts from...Senior
- ...Bic Milan, Lombardy-based Field Sales Manager role leads the Stationers channel in Italy, developing sales strategies, managing regional account managers and reps, and driving market share growth for Bic's iconic brands. The position requires strong leadership, deep...Senior
- pCapgemini cerca un Service Manager Banking per governare i servizi IT nel settore Banking, Payments Cards. Sarai punto di contatto per clienti... ..., coordinando team distribuiti e garantendo continuità operativa e qualità del servizio. /ppLa funzione richiede conoscenze ITSM...SeniorLavoro ibrido
- ...Capgemini cerca un Service Manager Banking per governare i servizi IT nel settore Banking, Payments & Cards. Sarai punto di contatto per... ...internazionali, coordinando team distribuiti e garantendo continuità operativa e qualità del servizio. La funzione richiede conoscenze...SeniorLavoro ibrido
- ...Behavox, a cloud-native AI company, is seeking a Senior Delivery Manager in Milan with hybrid working arrangements. The role owns program-level delivery for complex enterprise engagements, aligning scope, sequencing, dependencies and costs across delivery streams to ensure...SeniorLavoro ibrido
- ...ed evoluzione della piattaforma ServiceNow all'interno della Service Line ESM Solutions. Il candidato coordina attività, gestisce stakeholder... ...progetto. La figura possiede solide competenze di Project Management, conoscenza della piattaforma ServiceNow e capacità di...Senior
- pCapgemini Italia cerca un Service Manager per Milano, in modalità ibrida, responsabile della governance e dell’evoluzione dei servizi IT nel Banking, Payments Cards, garantendo continuità operativa e qualità del servizio. /ppLavorerai a stretto contatto con clienti di...SeniorLavoro ibrido
- ...sta cercando un Domain Expert Cyber - AI-augmented Delivery Senior Manager/Director per guidare l’evoluzione del delivery Cyber integrando... ...leadership con responsabilità di definire standard, modello operativo e priorità, coordinando team e stakeholder senior. /ppLa posizione...Senior
80.000 € - 100.000 €
pOrganizzazione Di Spedizioni Internazionali cerca un Executive per guidare le operazioni nazionali di logistica marittima. Il ruolo prevede la trasformazione delle operazioni, con focus su import/export e ottimizzazione dei processi. /ppLa posizione è basata nel Nord...Senior- pEY cerca un Senior Manager/Director con forte esperienza in cyber security e workforce transformation per guidare modelli di delivery AI-augmented, includendo SOC, Vulnerability Management, Threat Intelligence e Security Testing nelle practice di security. /ppIl ruolo...Senior
- Black Pen Recruitment is seeking an experienced Scrum Master for a remote position, serving a major client in the EU. Candidates should possess at least 8 years of IT professional experience and a minimum of 3 years as a Scrum Master at the SM2 level or above. The ideal...SeniorRemoto
50.000 €
ppGenerali Operations Service Platform (GOSP) is looking for a... ...Technical Service Operations Manager to join Generali Core... ...under pressure and manage critical situations. /... ...to creating value for customers, society, and the communities in which we operate. We believe that...Stage/TirocinioLavoro ibridoOrario flessibile56.800 € - 71.000 €
ph3bSenior Regional Operations Manager /b /h3pThe heart of our... ...to your door. /ppAs a Senior Regional Operations Manager... ...to deliver a seamless customer experience in the... ...delivery option, improve service levels across... ...20 approaches and can manage multiple projects concurrently...SeniorStage/Tirocinio- ...Sia Partners cerca un Senior Consultant - Manager per Milano e/o Roma, da inserire in progetti di sviluppo software e trasformazione digitale, con focus su AI/GenAI applicati allo sviluppo software. Richiesta esperienza 4–8 anni in contesti di consulenza o IT. Ruolo...Senior
- ...platform for global banks, asset managers, hedge funds, private equity... ...scalable SaaS-based cloud service. /p pAt Behavox, our engineering... ...the Role /b /h3 pThe Senior Delivery Manager owns program... ...guide program sequencing and manage technical dependencies. /li libEnterprise...SeniorLavoro ibrido
- pMcKinsey Company is seeking a senior Orphoz transformation lead to drive complex client programs in Milan, overseeing multi-disciplinary... ..., focusing on transformation programs across digital, AI, and operational excellence. /ppYou will mentor clients and colleagues, travel...Senior
- ...with client goals. /ppYou will own relationships with product owners, triage requests, and translate client priorities into development actions, while working closely with Kraken’s product managers and engineers. Travel is expected as part of the role. /p #J-18808-LjbffrSenior
- pTeamSystem seeks an Experienced Incident Manager to own the incident lifecycle, bridging technical recovery and governance. You will... ...Technical Teams, Product Owners, DPO, Legal, Cybersecurity, and Customer Success, driving structured post-mortems and continuous improvement...Senior
- ...transformations from Milan, including digital and operating-model changes. You will lead multi-disciplinary teams, partner with senior executives, and translate strategy into durable performance gains. /ppYou will manage delivery across client engagements, coach teams,...Senior
- ...Randstad Professional Italia cerca un Sales Manager per guidare lo sviluppo commerciale e la partecipazione a gare d'appalto per grandi gruppi industriali. Il ruolo richiede competenze in negoziazione, definizione di SLA e gestione di contratti pluriennali. La figura...Senior
Ricerche correlate
- responsabile operations Baranzate (MI)
- responsabile operativo Baranzate (MI)
- capo operativo Baranzate (MI)
- responsabile centrale operativa Baranzate (MI)
- direttore operativo esperienza Baranzate (MI)
- direttore operativo servizi Baranzate (MI)
- addetta ricevimento clienti Baranzate (MI)
- clienti Baranzate (MI)
- customer Baranzate (MI)
- supporto clienti Baranzate (MI)