Subscription Renewals Representative (Italian/English Speaker)

ph3About Commvault /h3pCommvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. /ph3Location /h3pThis role is based in Milan, Italy - HYBRID /ph3Company Culture /h3pAs an organization, we're committed to an excellent work culture that adopts our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer’s business forward. We’re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge. /ph3The role /h3pAs a Subscription Renewals Sales Representative, you will play a pivotal role in driving customer retention and growth within a defined territory. Focused on achieving sales targets by renewing existing Commvault customers, you will lead efforts in the Land-Adopt-Expand-Renew journey to ensure continued success and value realization. This is an inside sales role that relies heavily on proactive customer engagement through telephone, video conferencing, and email communication. Your ability to build relationships, identify opportunities, and close sales independently will directly impact Commvault’s recurring revenue streams. /ph3What You Will Be Doing /h3ulliCustomer Engagement: Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction. /liliRenewal Scoping: Assess current and future customer environments, presenting multi-year subscription renewal options that align with their evolving needs. /liliUpsell and Cross‑Sell: Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions. /liliCollaboration: Partner closely with Field Sales Account Executives, Customer Success Managers (CSMs), Partners, and Distributors to align strategies and deliver seamless customer experiences. /liliConflict Resolution: Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy‑in. /liliProcess Improvement: Actively contribute to the development of new processes, embracing innovation within a results‑driven framework. /liliFollow‑Through: Execute all follow‑up actions from meetings to ensure customer satisfaction and successful deal closure. /li /ulh3Key Skills /h3ulliSubscription Renewals Representative /liliCommunication Skills /liliResearch and Prospecting /liliResilience and Persistence /liliRelationship Building /liliTime Management /liliObjection Handling /liliAdaptability /liliGoal‑Oriented Mindset /liliClosing Skills /li /ulh3What You Need to Be Ready /h3ulliA minimum of 4 years’ experience in renewal sales or inside sales. /liliAn energetic, self-starting mindset with a consultative sales approach. /liliA proven ability to drive high transaction volumes and increase sales revenue. /liliExceptional verbal and written communication skills to engage customers effectively. /liliA results‑driven attitude with strong analytical and negotiation skills. /liliComfortable working in a collaborative, team‑oriented environment. /liliDemonstrated ability to manage territories, ensuring accurate forecasting and deal execution. /liliExperience with Salesforce (SFDC) is highly preferred. /liliFluency in Italian/English (written and verbal) at a professional business level. /li /ulh3You’ll love working here because: /h3ulliWe offer an attractive compensation package. /liliEmployee stock purchase plan (ESPP) /liliContinuous professional development, product training, and career pathing /liliAn all‑embracing company culture, an opportunity to join our Employee Resource Groups /li /ul /p #J-18808-Ljbffr