Digital Operations & Analytics Manager

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Business Area: Industrial Operations & HSE

Job Type: Direct Employee

Contract Type: Permanent

Location: Parma, IT

About us

Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in more than 30 countries, with its Headquarter in Parma, Italy. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here.

At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact.

Diversity and inclusion are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better.

Chiesi Global Manufacturing Division

Chiesi Group has three production plants:

Parma (Italy), the strategic hub for the production and distribution of our products, serving as an international supply center with exports to over 80 countries. Here, solid medicines such as tablets and dry powders for inhalers, solutions and suspensions for inhalations and sterile suspension vials for endotracheal administration are produced.

In 2024, a new Biotech Centre of Excellence has launched in Parma. The new facility is dedicated to developing and producing monoclonal antibodies, enzymes, and other proteins.

Blois-La Chaussée Saint Victor plant (France), a center of excellence specializing in the production of Dry Powder Inhalers and Metered Dose Inhalers (MDIs). The site manages direct distribution to customers in the French market and exports to other markets, effectively meeting both local and international needs.

Santana de Parnaiba (Brazil), specialized in the production of pressurized solutions and suspensions for inhalation therapy (pMDIs). Additionally, it has an area dedicated to nasal sprays for the European market. Santana produces pressurised solutions and suspensions for inhalation therapy (MDI).

In 2025, a new investment in Nerviano (Italy) has been announced with the construction of a new facility which will be primarily dedicated to manufacturing carbon minimal inhalers (reinforcing the company’s commitment to both patients’ health and sustainable healthcare solutions), dry powder inhalers and sterile biological products.

Who we are looking for

This is what you will do

The Digital Operations & Analytics Manager leads the deployment, integration, and continuous improvement of digital solutions across pharmaceutical manufacturing, quality, and supply chain operations. He/she will work into the Operational Excellence Department reporting to Head of Operational Excellence Parma plant. The role ensures that technology, data, and analytics enhance GMP compliance, operational reliability, cycle times, quality performance, and decision‑making. This position acts as a strategic partner to operations and quality leaders, enabling the digital evolution of end‑to‑end pharma processes.

You will be responsible for

1. Digital Transformation of Pharma Operations

• Support digitalization across GMP processes in manufacturing, QC labs, QA systems, and supply chain.
• Collaborate to implement and optimize key digital platforms:
• MES / electronic batch records (eBR)
• LIMS and lab digital solutions
• QMS platforms (deviations, CAPA, change control)
• Manufacturing automation, historian, SCADA/DCS
• Introduce data‑driven and predictive tools (process monitoring, AI/ML models, real‑time dashboards).
• Collaborate with IT and QA to ensure Computer System Validation (CSV/CSA) and data integrity (ALCOA+) requirements are fulfilled.

2. Performance Management & Data Analytics

• Define KPI frameworks for manufacturing, quality, supply chain, and labs.
• Build dashboards to monitor OEE, batch release cycle time, deviations, titer/yield, lab turnaround time, and supply chain performance.
• Use advanced analytics to support root‑cause investigations and continuous performance improvement.
• Ensure consistency, accuracy, and traceability of operational data across digital systems.

3. Operational Excellence Integration

• Partner with OE teams to integrate digital tools into Lean and continuous improvement programs.
• Support initiatives to reduce deviation rates, shorten cycle times, improve yield, and optimize batch execution.
• Drive cross‑functional Kaizen and digital maturity roadmaps.

4. Change Leadership & Stakeholder Collaboration

• Work closely with Manufacturing, QA, QC, Process Engineering, Supply Chain, IT, and Digital/Automation teams.
• Lead change management activities, including training, communication, and user engagement for new digital solutions.
• Promote a culture of digital adoption, standardization, and continuous improvement.

5. Compliance, Validation & Governance

• Ensure alignment with GMP, GAMP 5, ICH, FDA/EMA regulatory expectations , and corporate quality standards.
• Lead or support validation activities and system lifecycle management.
• Establish governance frameworks for digital initiatives, performance reporting, and data integrity.

You will need to have

• 5+ years of experience in pharmaceutical operations, digitalization, Quality Systems, Operational Excellence, or manufacturing technology.
• Data analytics and process performance skillset.
• Knowledge of pharmaceutical operations, such as: Knowledge of GMP , data integrity (ALCOA+) , validation , and regulatory requirements .
• Excellent communication and stakeholder management capabilities.
• Strong leadership and change management skills in regulated environments.

We would prefer for you to have

• Bachelor’s or Master’s degree in Engineering, Life Sciences, Chemistry, Biotechnology, Pharmaceutical Sciences, or related field.
• Certifications such as Lean Manufacturing preferred.

Location

What we offer

No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.

We provide top‑class benefits, including comprehensive healthcare programs, work‑life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive.

Chiesi is an equal opportunity employer committed to hiring a diverse workforce at all levels of our business. All qualified applicants receive consideration for employment based on attitude and merit, without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military status, gender identity or expression, or any other basis protected by applicable laws. This policy applies to all aspects of employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.