Sales Development Representative F/M

• Qualify inbound leads generated by marketing activities and introduce Esker’s solutions to prospects across Italy and the Italian-speaking region of Switzerland.
• Contact prospects by phone, email, and LinkedIn to understand their document-intensive processes, business challenges, and digital transformation objectives.
• Generate new business opportunities and identify key stakeholders within target accounts.
• Support Field Sales Representatives throughout the sales cycle and contribute to the development of the Italian market.
• Execute outbound prospecting and telemarketing campaigns in collaboration with marketing and sales teams.
• Manage maintenance renewal activities for existing customers and contribute to customer retention efforts.
• Maintain accurate and up-to-date information in Salesforce CRM, including prospect interactions, opportunities, account information, and sales activities.
• Analyze sales opportunities and share insights on successes and losses to continuously improve business performance.
• Work closely with Customer Experience, Marketing, Professional Services, Sales Administration, and Partner teams to ensure a positive customer journey.
• Share market feedback and recommendations with internal stakeholders to support business growth and improve commercial effectiveness.
• Report regularly on activities, pipeline development, and results.
• Marketing automation tools
• Collaboration with Sales, Marketing, Customer Experience, Professional Services and Partner teams

Your Missions #PositivelyImpactful

• Qualify inbound leads generated by marketing activities and introduce Esker’s solutions to prospects across Italy and the Italian-speaking region of Switzerland.
• Contact prospects by phone, email, and LinkedIn to understand their document-intensive processes, business challenges, and digital transformation objectives.
• Generate new business opportunities and identify key stakeholders within target accounts.
• Support Field Sales Representatives throughout the sales cycle and contribute to the development of the Italian market.
• Execute outbound prospecting and telemarketing campaigns in collaboration with marketing and sales teams.
• Manage maintenance renewal activities for existing customers and contribute to customer retention efforts.
• Maintain accurate and up-to-date information in Salesforce CRM, including prospect interactions, opportunities, account information, and sales activities.
• Analyze sales opportunities and share insights on successes and losses to continuously improve business performance.
• Work closely with Customer Experience, Marketing, Professional Services, Sales Administration, and Partner teams to ensure a positive customer journey.
• Share market feedback and recommendations with internal stakeholders to support business growth and improve commercial effectiveness.
• Report regularly on activities, pipeline development, and results.

Your Work Environment – #PositivelyConnected

• Salesforce CRM
• Marketing automation tools
• LinkedIn Sales Navigator
• Sales engagement tools
• Collaboration with Sales, Marketing, Customer Experience, Professional Services and Partner teams

Your Profile

• Previous experience in business development, inside sales, lead generation, or customer-facing B2B roles.
• Comfortable engaging prospects through phone, email, and social selling activities.
• Strong communication and relationship-building skills.
• Customer-oriented mindset with the ability to understand business challenges and identify value-added solutions.
• Organized, autonomous, and able to manage multiple priorities effectively.
• Data-driven and attentive to CRM data quality and reporting.
• Team player who enjoys collaborating with different departments in an international environment.
• Curious about technology and digital transformation topics.
• Fluent in Italian and comfortable communicating in English, both spoken and written.

At Esker, we are committed to equal opportunities and take pride in making diversity a strength. That’s why we welcome all talents and encourage anyone with the skills listed in this job posting to apply.