Automotive Field Consultant (Parts Specialist)

Company DescriptionMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.Job DescriptionPurpose of the Position:Field consultant role across Central Italy, the assigned area would be Toscana and Lazio. The new colleague will be conducting audits at the authorized dealer workshop network, also providing the client with all information and data resulting from the audit result in the specific report, while monitoring the progress of the objectives of the authorized workshops.Duties & Responsibilities:Ensure adherence to the audit plan originally agreed upon with the customerRegularly transmit to the customer all requested information on the audits performed Inform the customer in a timely manner of any changes to the agreed upon planPropose improvements to the process/procedure to make it more effective through an action plan shared with the dealerEvaluate the customer's proposals for new audit procedures to be implemented before their acceptanceCollect all data useful for the purpose of the action plan. Ensure adherence to the audit plan originally agreed upon with the customerRegularly transmit to the customer all requested information on the audits performed Inform the customer in a timely manner of any changes to the agreed upon planPropose improvements to the process/procedure to make it more effective through an action plan shared with the dealerEvaluate the customer's proposals for new audit procedures to be implemented before their acceptance Collect all data useful for the purpose of the action planQualificationsEconomic or Engineering degree is appreciated at least one year of experience in the automotive market – sales experienceStrong marketing and sales skillsField based role: driving license is requiredWillingness to travel throughout the assigned areaMS Excel Interpersonal skills :Results Orientation Problem Solving Flexibility Planning & Organizing Analytical Approach Effective CommunicationAftersales Processes Knowledge Additional InformationMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. SummaryType: Full-timeFunction: ConsultingExperience level: Not ApplicableIndustry: Automotive