German-Speaking Customer Support Agent - Automotive Sector (Entry Level, Greece)
RDN CONS
Location: Remote from Greece (relocation required)
Employment Type: Full-time
Languages Required: German (fluent), English (working proficiency)
Industry: Automotive Support Services
Position OverviewOur client delivers customer support services for a well-established automotive brand and is currently expanding its German-speaking support team.
This is an entry-level opportunity suitable for candidates starting their professional career. Relocation to Greece is required prior to employment. A relocation support package is provided.
Key Responsibilities- Provide customer assistance in German via phone, email, and digital communication channels
- Support customers with inquiries related to vehicle features, service appointments, warranty information, or general product questions
- Follow established procedures and service guidelines to ensure accurate and consistent support
- Document interactions and case details in internal systems
- Maintain quality standards and comply with operational requirements
- Escalate technical or complex matters to specialized teams when necessary
- Fluent written and spoken German
- Good command of English (level B2)
- Strong communication and problem-solving skills
- Basic IT skills and ability to navigate support systems
- Willingness to relocate and reside in Greece
- Full-time employment contract
- Structured on boarding and paid training
- Relocation support package
- Benefits in accordance with local labor legislation
All applications will be assessed based on qualifications and role-related criteria.
#J-18808-LjbffrOfferta di lavoro pubblicata 7 giorni fa
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