Internal Audit & Certification Manager

Location: Madrid, Spain Remote: Yes Job Schedule: Full time

Company Name: HITACHI ENERGY SPAIN, S.A.U. Profession (Job Category): Quality Management

Job Description

GPQSS is looking for an Internal Audit & Certification Manager to join our global team. This role offers numerous opportunities for professional growth and development. You will:

• lead and coordinate the GPQSS Internal Audit Team, which is responsible for fostering a culture of safety and quality excellence across the organization’s entire value chain.
• provide a clear overview of the latest tools and approaches used for business process management across various functions within the global GPQSS organization.
• be responsible for planning, executing, and reporting on the GPQSS internal audit program, as well as supporting and overseeing BU GI initiatives.
• identify risks and controls, provide recommendations for improvement, and communicate findings to management and other stakeholders to maintain and continuously improve the GPQSS Integrated Management System.
• focus on quality and HSE standards, such as ISO 9001, ISO 45001, and ISO 14001, as well as applicable local legislation.
• stay up to date with industry best practices and regulatory changes, ensuring that our company consistently operates at the highest levels of efficiency and compliance.
• lead the external integrated certification process with third-party certification bodies and represent the company during corporate and external audits.
• join a global team that offers an excellent opportunity to develop and shape your role within the company.

How You’ll Make an Impact

• Support the development and execution of a global Customer Experience training strategy that contributes to business success.
• Gather insights and analyze data to identify skill gaps and prioritize high-impact learning initiatives.
• Design and enhance training programs that incorporate industry trends and innovative technologies.
• Help define and track key performance indicators to evaluate training effectiveness and business impact.
• Implement and optimize processes and tools to enable consistent and scalable training delivery worldwide.
• Build strong relationships with stakeholders to understand their needs and ensure alignment with organizational goals.
• Collaborate with subject matter experts to develop accurate, relevant, and engaging training content.
• Support communication strategies that increase awareness of and engagement with training initiatives.

Your Profile

• Bachelor’s or master’s degree in Engineering, Business Administration, Marketing, Communications, Education, or a related field.
• At least five years of experience in customer experience, marketing and sales, training, or learning and development.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders and subject matter experts.
• Hands-on experience in developing engaging training content and learning materials.
• Ability to assess training needs, gather and analyze feedback, and support the continuous improvement of learning programs.
• Knowledge of learning management systems, particularly Cornerstone, as well as digital learning tools.
• Fluency in written and spoken English; additional languages are considered an advantage.
• A proactive, collaborative, and adaptable mindset, with the ability to work effectively in a global environment.

More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together. The minimum salary for this position in Italy is starting from: 57300 €. The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures. Our benefits offering for this role generally include:

• Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model, Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores).

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a [general inquiry form](!) on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as [Hitachi's Global Data Privacy Notice](!).

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

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