Snr Transportation Manager, Network and Speed - 3P Operations Transportation

ph3Description /h3 pThe applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 3 or above, depending on the candidate's skills, competences and experience. /p pAmazon’s European Expansions Transportation team is looking for an enthusiastic, customer obsessed, Program Manager to manage projects, implement and improve metrics, improve supply chain routes, and ensure that packages move efficiently throughout Europe from fulfillment centers to customers. /p pTo be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical). /p h3Responsibilities /h3 ul liDriving performance improvement with our partner carriers. Completion of root cause analysis on all defects and using these data to drive continuous improvement activities. /li liResponding with best in class service to internal clients (Retail/Fulfillment Centers) regarding costs, status of freight, availability of freight and exceptions to the schedule of freight. /li liCreating and implementing improvements to our transportation network that deliver flexible and efficient products for our customers (such as expedited and high value freight options). /li /ul pThe ideal candidate has a background of running cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. /p h3Basic Qualifications /h3 ul liBachelor's degree /li liKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL /li liExperience in program or project management /li liExperience working cross functionally with tech and non-tech teams /li liExperience in defining and implementing process improvement initiatives using data and metrics /li liExperience defining program requirements and using data and metrics to determine improvements /li /ul h3Preferred Qualifications /h3 ul liExperience in driving end to end delivery, and communicating results to senior leadership /li liExperience leading process improvements /li liExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization /li liExperience building processes, project management, and schedules /li /ul pAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. /p pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /p h3Company /h3 pAWS EMEA SARL (Italy Branch) - G99 /p pJob ID: A /p h3Salary /h3 pMilan, ITA - 40,800.00 EUR Annually /p /p #J-18808-Ljbffr