Junior Sales Coordinator

Job Title 

Junior Sales Coordinator

Location 

Milan (Viale Certosa Area), Italy – SSI WATER.

About Us

At Ingersoll Rand, we are committed to making life better through innovative and mission-critical flow creation and industrial solutions. Our Wastewater Treatment business supports customers with reliable technologies and services that help optimize processes, improve efficiency, and promote environmental sustainability. SSI Water Srl, part of Ingersoll Rand group, is the European Branch of SSI Aeration Inc, world leader in Aeration system technology for Waste Water treatment application and provides highly customized and engineered packages and solutions for the municipal and industrial applications.

Job Summary

We are looking for the Junior Sales Coordinator supports sales and customer service activities related to wastewater treatment products and solutions. The role is responsible for managing customer orders, supporting commercial and administrative processes, and ensuring effective communication between customers, sales teams, and internal departments. This position offers an excellent opportunity for a professional looking to develop their career within an international and dynamic environment

Responsibilities

• Support the sales team in managing customer orders from receipt through delivery.
• Prepare quotations, order confirmations, and related customer documentation.
• Act as a first point of contact for customers regarding orders, deliveries, and commercial inquiries.  
• Coordinate with internal departments to ensure timely order processing and delivery.
• Maintain and update customer information within CRM and ERP systems.
• Monitor order status and proactively communicate updates to customers.
• Support invoicing activities and assist with sales reporting and administrative tasks.
• Contribute to high levels of customer satisfaction through professional and responsive support

Basic Qualifications

• High School Diploma or Bachelor's Degree in Business Administration, Economics, or a related field.
• 1-3 years of experience in Sales Support, Customer Service, Order Management, or similar administrative roles.
• Experience with ERP systems; knowledge of TS Azienda and/or SAP is considered an advantage.
• Good knowledge of Microsoft Office applications, especially Excel.
• Fluent Italian and good English language skills, both written and spoken

Travel & Work Arrangements/Requirements

• Primarily site-based at the Milan office
• Limited travel may be required for training or business meetings.
• Collaboration with local and international teams.

Key Competencies

• Customer orientation.
• Strong organizational and planning skills.
• Attention to detail and accuracy.
• Effective communication and teamwork.
• Problem-solving mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• .

Salary Range

• € 20,900 – €37.030
• Collective Bargaining Agreement: CCNL per i dipendenti del settore Commercio e Terziario – Confcommercio

What we Offer

• Opportunity to join a global and growing organization.
• Professional development and continuous learning opportunities.
• Collaborative and international working environment.
• Linkedin learning access
• Smart Working Policy and flexible working time
• Ownership Works equity program