Field Service Technician - Switchgear

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:
Service Team Leader

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Your role and responsibilities

The primary focus of this role will be on Low and Medium Voltage Switchgear, ensuring the highest standards of service, safety, and technical expertise throughout all field activities.

You will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

The work model for the role is: #LI-Onsite.

You will be mainly accountable for:

• Performing maintenance, commissioning, and troubleshooting of low and medium voltage switchgear at customer sites, while applying ABB health and safety standards.
• Conducting inspections and preparing reports, including technical documentation and work summaries to be signed by customer representatives.
• Supervising external service teams and recommending improvements, such as equipment upgrades or procedural changes to enhance performance and customer satisfaction.
• Coordinating with management and customers, ensuring safety planning, documentation flow, and managing on-site interventions across Italy (70%) and abroad (30%) for approximately 200 days per year.

Qualifications for the role

• You have at least 3/5 years of experience in the same field.
• You are qualified in reading schematic, electrical and wiring diagram.
• You work well both independently and as a part of a team. You seek solutions actively, instead of focusing on Problems.
• Technical Diploma or degree in electrical or electronical field.
• You are available to travel frequently and undertake business trips, both within Italy and abroad, according to project and customer requirements.
• You are at ease communicating in Italian and English, both written and spoken.

Compensation Package

As part of our commitment to transparency, we want to share the compensation details for this position:

Applicable CBA: Metalmeccanico

Minimum annual salary: € 36.000,00

Variable Pay: Eligible for Company Productivity Bonus

The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards.

Benefits as per policy

Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families. Welfare plan with a wide range of personalized services, Canteen provided.

More about us

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers #RunwithABB

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit to learn more about the impact of our solutions across the globe.