Customer Service Intern

ppAre you a detail-oriented student or recent graduate eager to gain hands‑on experience in Customer Relationship Management (CRM), data quality, and international stakeholder engagement? Join our global team to help drive strategic customer data initiatives. /p pbLocation: /b Hybrid / Remote /p pbDuration: /b 6–12 months (flexible based on university requirements) /p pbDepartment: /b Customer Management / CRM /p pbReporting To: /b Global Head of Customer Management /p h3About the Role /h3 pWe are seeking a motivated and detail-oriented Customer Data CRM Support Intern to support a strategic initiative aimed at enhancing the quality, accuracy, and completeness of information within our CRM ecosystem. /p pIn this role, you will work closely with Sales teams and Customer Management stakeholders to gather, validate, and maintain customer information, ensuring that key data is accurately captured and made available for business insights and strategic CRM activities. /p h3Key Responsibilities /h3 h3Customer Data Collection: /h3 ul liConduct structured interviews and follow‑up discussions with Sales Representatives to gather key account information. /li liCollaborate with commercial teams to understand available customer insights and identify missing data points. /li /ul h3Data Validation Quality Management: /h3 ul liConsolidate customer information collected from multiple business sources. /li liReview, validate, and verify the accuracy and completeness of data before entry into company systems. /li liIdentify inconsistencies, duplicates, or missing information and coordinate corrective actions. /li /ul h3CRM Data Entry Maintenance: /h3 ul liInput validated information into the CRM and related systems accurately. /li liEnsure data is recorded according to established governance and quality standards. /li liSupport ongoing updates and continuous maintenance of customer records. /li liTrack progress of data collection activities and provide regular status updates to leadership. /li liSupport the Customer Management team in analyzing data completeness and quality trends. /li liContribute creative ideas to improve data collection processes and user adoption. /li /ul h3Qualifications Required /h3 ul liCurrently pursuing a Bachelor's or Master's degree in Business Administration, Marketing, Data Management, Economics, Communications, or a related field. /li liEnrolled as a Bachelor's or Master's student for the entire duration of the internship. /li liResident of Italy with a valid tax code (Codice Fiscale). Non‑EU citizens must hold a valid Italian permit of stay (Permesso di Soggiorno). /li liStrong attention to detail and a high commitment to data accuracy. /li liExcellent communication and interpersonal skills. /li liProficiency in English (both written and spoken) with the ability to conduct interviews and communicate effectively with international stakeholders. /li liStrong organizational and time‑management skills. /li liGood knowledge of Microsoft Excel and Microsoft Office applications. /li /ul h3Preferred Qualifications: /h3 ul liStrong interest in Customer Relationship Management (CRM), customer analytics, or data governance. /li liPrevious experience with CRM platforms (e.g., Salesforce, Microsoft Dynamics, or similar) is a plus. /li liFamiliarity with data quality concepts and customer databases. /li /ul h3Core Skills Competencies: /h3 ul liAnalytical mindset data quality focus /li liHigh attention to detail /li liActive stakeholder engagement team collaboration /li liProactive approach to problem‑solving /li liStrong confidentiality and professional integrity /li /ul p#InternshipOpportunity #CRM #DataManagement #HiringNow #CustomerData #Salesforce #MicrosoftDynamics #DataQuality #BusinessInternship #RemoteWork #CareerOpportunities /p /p #J-18808-Ljbffr