F&B Service Specilist - Luxury Vip Hospitality

ppJob title: FB Service Specilist - Luxury VIP Hospitality /p pLocation: Milan (Linate) /p pSalary: € Competitive /p pDate: ASAP /p pWe are seeking a polished and versatile FB Service Specilist to deliver an exclusive, high-touch experience within a premium guest environment. /p pÈ questo il suo prossimo lavoro? Legga la descrizione completa qui sotto per scoprirlo e non esiti a candidarsi. /p pThis dual-focused role blends the personalized care of a butler with the precision of fine dining service, ensuring every guest interaction is seamless, discreet, and tailored to individual preferences. /p pAs the primary liaison for distinguished guests, you will anticipate needs, exceed expectations, and uphold the highest standards of hospitality, presentation, and operational excellence. /p pYour role is pivotal in creating a refined atmosphere where guests feel valued, comfortable, and effortlessly attended to. /p h3Key Responsibilities: /h3 ul liGreet and assist high-profile guests with warmth, professionalism, and efficiency upon arrival and departure. /li liProvide bespoke, discreet service that aligns with each guest's unique preferences and requirements. /li liManage guest comfort, including assistance with luggage, seating, and personal arrangements. /li liMaintain comprehensive knowledge of all premium services, amenities, and terminal offerings to provide accurate and insightful guidance. /li liSafeguard guest privacy and confidentiality in all interactions. /li liCollaborate with cross-functional teams (e.G., operations, housekeeping, guest relations) to ensure a flawless and cohesive experience. /li liPrepare and present food and beverages with elegance and precision, adhering to luxury service standards. /li liEnsure impeccable quality, hygiene, and presentation in all dining offerings. /li liMaster the menu, including detailed descriptions, ingredients, and pairing suggestions, to guide guest selections. /li liSet up, maintain, and clean dining stations, ensuring they are fully stocked and visually appealing. /li liMonitor inventory levels, reporting shortages or supply needs to management in a timely manner. /li liComply with all food safety and health regulations to maintain a safe and sanitary environment. /li liReview daily schedules (e.G., flight timings, guest arrivals) to anticipate and prepare for guest needs. /li liAddress guest requests promptly and resolve concerns with diplomacy and efficiency. /li liSupport colleagues during peak periods, ensuring smooth and uninterrupted service. /li liAssist in event preparation, including exhibitions, special gatherings, or terminal upkeep. /li liMaintain the cleanliness and readiness of all service areas, ensuring they reflect luxury standards. /li liDocument and relay guest feedback, incidents, or service issues to supervisors for continuous improvement. /li liPerform additional tasks as assigned by management to support operational and guest service goals. /li /ul h3Key Requirements: /h3 ul liHigh school diploma or equivalent qualification in Hospitality, Tourism, or a related field. /li li1-2 years of experience in high-end hospitality, with a preference for candidates with backgrounds in: /li liLuxury hotels (5-star or boutique) /li liUpscale dining establishments /li liVIP or concierge service environments /li liExperience in both guest services and FB operations is highly advantageous. /li /ul h3Skills Competencies: /h3 ul liExceptional interpersonal and communication skills to engage warmly and professionally with guests. /li liOutstanding customer service abilities, with a guest-first mindset and problem-solving aptitude. /li liPolished appearance and demeanour, aligning with luxury service standards. /li liThrive in fast-paced, high-pressure environments while maintaining composure and efficiency. /li liMeticulous attention to detail and strong organizational skills to manage multiple tasks seamlessly. /li liCollaborative team player with a proactive, adaptable, and can-do attitude. /li liBasic IT proficiency, including MS Office applications. /li /ul pNote: This position demands flexibility, professionalism, and a commitment to exceeding guest expectations. /p pOnly candidates who embody these values will be considered. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences. /p pFB Service Specilist - Luxury Vip Hospitality Volpiano, Piedmont, IT /p /p #J-18808-Ljbffr