Head of KAM

Job Description

At BauWatch Italy , we protect what matters most. We are the European market leader in mobile video surveillance solutions, supporting construction sites, infrastructure projects, industrial areas and renewable energy locations across the continent. Our mission is simple: to deliver reliable, innovative and customer-focused security solutions that enable our clients to operate with confidence and peace of mind.

Behind our technology, there are our people. Our growth and success are driven by talented, committed professionals who take pride in making a real impact every day.

As Head of Key Account Management, you will lead BauWatch Italy's strategy for developing and managing strategic accounts. You will be responsible for defining and executing the Key Account strategy, leading the Key Account team and working closely with the Sales Manager Italy, Marketing, Operations and the international Group teams.

You will play a pivotal role in driving business growth, building long-term strategic partnerships and strengthening BauWatch's position as the preferred security partner in the Italian market.

Key Responsibilities

• Define and execute the Key Account Management strategy in line with the company's growth objectives.
• Lead, coach and develop the Key Account team, fostering a high-performance and collaborative culture.
• Manage relationships with strategic customers and build long-term partnerships with key stakeholders across the Construction, Infrastructure and Renewables sectors.
• Identify new business opportunities and negotiate high-value commercial agreements.
• Develop and strengthen a network of strategic partners, including rental companies, construction firms, EPC contractors, security companies and project developers.
• Collaborate closely with the Sales Manager Italy and the Direct Sales Team to maximize commercial opportunities and ensure a coordinated go-to-market approach.
• Represent BauWatch at trade fairs, industry events and meetings with strategic customers.
• Monitor market trends, competitor activities and customer needs, sharing insights with local and Group management.
• Work cross-functionally with Product, Marketing and Operations to ensure customer needs are translated into effective business solutions.
• Monitor commercial KPIs, ensuring the achievement of revenue, profitability and customer retention targets.

Job Requirements

What we expect from you

• Extensive experience in senior Key Account Management, Strategic Account Management, or commercial leadership roles within B2B environments.
• Proven experience leading and developing high-performing commercial teams, with the ability to coach, inspire and drive results.
• trong strategic and commercial mindset, with a successful track record of delivering sustainable revenue growth and building long-term customer relationships.
• Experience managing complex, high-value negotiations and engaging with C-level executives and senior stakeholders.
• Excellent understanding of the Construction, Infrastructure, Security, Rental or Renewables sectors is considered a strong advantage.
• Strong leadership, influencing and stakeholder management skills, with the ability to collaborate effectively across functions and international teams.
• Outstanding negotiation, communication and decision-making capabilities in dynamic and fast-paced environments.
• Customer-centric approach, with the ability to translate client needs into strategic business initiatives and long-term partnerships.
• Analytical mindset, comfortable using data and market insights to support decision-making, monitor performance and identify new business opportunities.
• Entrepreneurial attitude, proactive approach and a strong results-driven mindset.
• Native Italian speaker with professional proficiency in English.
• Willingness to travel across Italy

What We Offer

• An international environment with strong growth opportunities
• Collaboration and team spirit in a fast-growing organization
• Competitive remuneration package with performance-based bonus scheme
• Company car for both business and personal use
• Meal vouchers
• Health insurance plan

If you are looking for an international and high-growth environment where you can develop your career and create meaningful impact, BauWatch is the place for you!