CRM Technical Lead - Microsoft Dynamics 365

Additional Information

Equal Employment Opportunity Statement: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women.

AI Architect Responsibilities

As an AI architect assigned to a client project, you will work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts.

Assist clients in their journey to Microsoft Azure or leverage their existing investment, focusing on applying cloud architectural patterns and migration strategies.

Play a key role in Avanade’s sales process, shaping high‑level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts.

Provide coaching and mentoring to motivate and inspire junior colleagues from within your team and across the organization.

Translate complex technical solutions into business outcomes and present them in various formats to business decision makers, internal sales teams, and market outreach.

Engage early with the client and sales team, support origination and deal qualification, and act as a trusted advisor in deal reviews, presentations, and negotiations.

Complete pricing using standard solution architecture processes, methods, estimating, and modeling tools, ensuring a winnable and deliverable deal while mitigating potential risks.

Software Engineering Manager Responsibilities

Technical Leadership & Architecture

• Provide technical direction and architectural guidance across frontend, backend, and cloud solutions.
• Oversee the design and implementation of scalable, secure, and high‑quality applications.
• Act as a technical reference point for modern web and cloud architectures, ensuring alignment with best practices and client standards.
• Lead, coach, and mentor cross‑functional software engineering teams.
• Support career development through regular feedback, performance management, and skills growth plans.
• Foster a collaborative, inclusive, and continuous‑learning culture within the team.

Delivery & Project Management

• Own delivery outcomes, ensuring projects are completed on time, within scope, and at the expected quality level.
• Collaborate with Product Owners, Architects, and stakeholders to translate business requirements into technical roadmaps.
• Manage risks, dependencies, and priorities across multiple initiatives.
• Guide teams working with modern frontend frameworks to deliver intuitive and responsive user experiences.
• Oversee backend development using ASP.NET Core and secure, high‑performance Web APIs.
• Drive the design and adoption of cloud‑native solutions on Microsoft Azure, promoting scalability and cost efficiency.

DevOps, Quality & Engineering Practices

• Champion CI/CD best practices and oversee implementation using Azure DevOps, Terraform, Kubernetes, and YAML‑based pipelines.
• Promote a strong engineering culture focused on quality, including unit testing, code reviews, pair programming, and automation.
• Encourage the effective use of modern productivity tools such as GitHub Copilot to improve developer efficiency and code quality.

Data & Integration

• Ensure effective use of SQL and NoSQL databases for reliable data storage, retrieval, and performance.
• Oversee integration patterns and data flows between systems and services.

Business Development Manager – Financial Services Responsibilities

Day to day, you will:

• Identify and engage with new clients to expand the client portfolio in the mid‑market.
• Identify new sales opportunities across key channels to increase sales volume.
• Assist management in devising sales plans and strategies.
• Sell a portfolio of Avanade and/or third‑party software products directly to end‑user organizations.
• Specialize in the sale of one or more key technologies in the Microsoft stack including Apps & Infra, Modern Workplace, Data & AI, and Security.
• Generate sales and drive revenue, typically in low‑to‑medium risk and return sales activities.
• Lead customer relationships for new accounts.
• Prospect, acquire, develop and expand business leads.
• Achieve short and long‑term sales growth by increasing cross‑selling activities within existing and new accounts.
• Be accountable for an individual sales target and manage the full sales life cycle from origination to contracting and closure.