Inside Sales Specialist

Ready to elevate the creativity of our brands? At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. We’re empowered to make that happen. Taking responsibility. Taking ownership. Taking risks. Yes, the journey can be challenging, yet we are supported and empowered to perform. We are trusted to be accountable and responsible for our decisions. Everyone gets to push their potential to the full. Discover Extraordinary* Every Day.

The Role Designed For You

Reporting to the Inside Sales Manager, you will be part of our Inside Sales Team, based in Milan. You will play a key role in achieving our ambitious customer acquisition and revenue growth objectives, focusing on increasing our existing accounts and acquiring new business.

• You will make outbound calls to identify new opportunities, reach sales targets, understand clients’ needs and offer the most suitable solutions.
• You will grow business with the existing accounts assigned to you (both small and medium players).
• You will build long‑term relationships with new and existing customers based on trust, becoming their point of reference for any queries regarding products.
• You will actively search and qualify new leads (e.g. call dormant accounts, obtain leads from vendors, references, agents, web searches).
• You will communicate to clients the launch of new products and illustrate product characteristics highlighting its competitive advantage.
• You will prepare product offers/quotes and finalize sales.
• You will actively up‑sell / cross‑sell.
• You will enter and manage orders up to dispatch (SAP).
• You will engage with agents when a client requests an in‑person visit or if you encounter a large opportunity for them to pursue.
• You will keep the CRM up to date with client information and phone calls made, tracking performance and sales metrics.

The Attitudes & Skills We’re Looking For

• You have a Bachelor/Master Degree in Economics, Marketing or related fields.
• You have previous experience in Inside sales roles (tele‑selling) in a multinational environment (B2B is a plus).
• You have a commercial attitude and strong customer orientation.
• You have strong communication skills and can easily connect and interact with prospect customers.
• With well‑developed customer sensitivity, pleasant communication, and social skills you can build long‑term professional relationships with your customers.
• You are goal‑oriented, curious, eager to learn, and have a hands‑on approach.
• You have experience in using SAP and reporting sales performance in a CRM, Power BI or similar software.
• You are fluent in Italian and English.

What You Can Expect From Our Selection Process

Interviews with the HRBP Sales & Marketing and Internal Sales Manager.

Based in: Italy, Milan (Piazzale Lodi)

Ready to start your new exciting journey with us? Discover Extraordinary* Every Day.

We are happy to make any reasonable adjustments to the recruitment process to accommodate your needs.

We are committed to ensuring that every person feels connected, that their uniqueness is valued and celebrated, and that everyone feels they belong. This is why providing our people with a flexible and welcoming work environment is one of our top priorities.