Italian speaking Customer Experience Associate Portogallo
Cbtalents
Sei un madrelingua italiano alla ricerca di un'opportunità all'estero?
Stiamo cercando Operatori di Customer Service Italiani per unirsi a un team internazionale a supporto di un cliente globale in Portogallo . Questa posizione offre l'opportunità di lavorare in un ambiente dinamico e multiculturale, sviluppando le tue competenze nel servizio clienti.
Principali responsabilità
- Gestire le richieste dei clienti tramite telefono, email e chat
- Fornire informazioni sui prodotti, assistenza tecnica e risoluzione dei problemi
- Offrire un servizio clienti eccellente, garantendo una customer experience positiva
- Seguire le richieste dei clienti e gestire eventuali escalation
- Supporto alle vendite: Fornire assistenza alle vendite inbound e promuovere i prodotti per aumentare i ricavi, garantendo la massima soddisfazione del cliente
- Obiettivi di vendita: Raggiungere gli obiettivi di vendita stabiliti su base trimestrale, assicurando un'esperienza cliente di alto livello
- Italiano fluente (livello C1/C2)
- Trasferimento in Portogallo obbligatorio
- Ottima conoscenza dell'inglese (livello C1)
- Eccellenti capacità di problem solving e relazionali
- Disponibilità a spostarsi all’interno del Portogallo
Informazioni aggiuntive
- Esperienza pregressa nel customer service è un plus, ma non obbligatoria
Salario competitivo con incentivi basati sulle prestazioni
Pacchetto di trasferimento per supportarti nel tuo trasferimento in Portogallo
Formazione completa fornita per garantirti una preparazione eccellente
Opportunità di crescita professionale in un ambiente internazionale
Offerta di lavoro pubblicata 1 giorno fa
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