Senior ICT Change Manager
Lavoro temporaneo
DLK Group
DLK Group is seeking a Change Manager to support adoption of a Contract Management Intake Hub and Risk Management Dashboard. You will prepare affected teams for new processes, support users during rollout and contribute to a sustainable handover.
This opportunity is suited to an independent consultant who works across multiple engagements. The hours and capacity required may vary during planning, training, testing and go-live. You will need to be available for agreed stakeholder sessions and key rollout activities.
Your responsibilities will include:
- Identifying stakeholder groups and assessing the impact of the new processes.
- Developing communication, training and adoption plans for both workstreams.
- Engaging business owners, contract managers, administrators and change advocates.
- Preparing user communications, guides and training materials.
- Facilitating demonstrations, training and readiness activities.
- Supporting user acceptance testing, the pilot, go-live and knowledge transfer.
- Gathering feedback and tracking adoption issues.
Requirements
- A bachelor’s degree in Organisational Psychology, Human Resources, Business Management, Communications or a related field.
- Prosci Change Management Certification, Certified Change Management Professional (CCMP) certification, or an equivalent recognised change management certification.
- Proven experience managing change for digital systems or business process improvement initiatives.
- Strong stakeholder engagement, facilitation, communication and training skills.
- The capacity to meet agreed project commitments alongside any other engagements.
- Public sector or Microsoft 365 implementation experience will be an advantage.
Benefits
- Hybrid working arrangement in Cape Town.
- Flexibility to work on other engagements alongside this assignment, subject to meeting agreed project commitments.
- Opportunity to support adoption of two practical digital solutions.
- Work across stakeholder engagement, training, user readiness and rollout.
Offerta di lavoro pubblicata 3 giorni fa
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