Junior Noc Engineer

ph3Junior NOC Engineer /h3pAzienda : Outokumpu Tipo Lavoro : Full Time Italy /ppWe are looking for a Junior Network Operations Engineer to support the monitoring, maintenance, and troubleshooting of our network infrastructure. You will work closely with NOC engineers, network teams, vendors, and onsite teams to ensure stable and reliable services. /ph3What you will do: /h3ulliMonitor network infrastructure and services, analyse alerts, events, and performance data to identify issues. /liliPerform initial incident triage, assess impact, and support service restoration. /liliTroubleshoot network and service issues, supporting investigations and root cause analysis. /liliImplement approved basic network and firewall changes. /liliMaintain accurate tickets, documentation, and CMDB records. /liliCoordinate with internal teams and external vendors to support incident resolution. /liliUse existing scripts and tools to improve operational efficiency. /li /ulh3What we are looking for: /h3ulliKnowledge of network technologies, including LAN, WLAN, Firewalls, and DHCP. /liliUnderstanding of broader infrastructure technologies. /liliStrong organisational and coordination skills. /liliAbility to collaborate with technical teams and vendors. /liliITIL Foundation certification is an advantage. /li /ulpYou will collaborate with: Network Service Architecture teams, Change Managers, onsite IT teams, and key technology partners. /p /p #J-18808-Ljbffr