Delivery Lead - Banking

Lead with excellence and a collaborative spirit as a Delivery Lead at Avanade, where every project is a step toward success and client satisfaction.

What you will do:

Client Management

Serve as the primary point of contact for clients, maintain strong long‑lasting relationships, understand client needs and requirements, and communicate them effectively to the delivery team. Regularly update clients on project progress, manage expectations, and address any issues or concerns promptly. Collaborate with the Sales Accounts to develop the business on the client.

Project Delivery

Lead the planning, execution, and delivery of projects, ensuring they are completed on time, within budget, and meet quality standards. Develop detailed project plans, allocate resources, and manage the delivery schedule. Monitor project performance with appropriate tools, report progress and necessary adjustments, and oversee a team of project managers, coordinators, and other delivery staff. Provide guidance, mentorship, and performance feedback to team members, foster a collaborative high‑performance culture, and manage multiple projects under pressure.

Process Improvement

Identify opportunities for improving delivery processes and implement best practices. Drive continuous improvement initiatives to enhance client satisfaction and operational efficiency, ensure compliance with company policies and standards, and identify and mitigate potential risks to project success.

Industry Knowledge

Understand the competitive landscape and emerging technologies that impact the sector, anticipate client needs, and identify new business opportunities.

Qualifications

Bachelor’s degree in information technology, Business Administration, or a related field. A master’s degree or PMP certification is a plus.

8‑10 years of experience in project management, delivery management, or a related role within the banking industry.

Proficiency in project management software and tools such as MS Project, JIRA, and Trello.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Avanade is committed to providing veteran employment opportunities to our service men and women.