Logistics Operations Specialist

ph3Logistics Operations Specialist /h3pSalary : €1 monthly /ppAzienda : Hitachi /ppTipo Lavoro : Full Time /ppItaly /ph3Descrizione Lavoro - Logistics Operations Specialist /h3pbLocation: /b Lodi, Lodi, Italy /ppbJob ID: /b R /ppbDate Posted: /b /ppbCompany Name: /b HITACHI ENERGY ITALY S.P.A. /ppbProfession (Job Category): /b Customer Service Contact Center Operations /ppbJob Schedule: /b Full time /ppbRemote: /b No /ppbThe opportunity /b /ppThe Logistics Operations Specialist is responsible for the successful end-to-end planning including coordination of the equipment utilization and ensuring a high level of service and cost-effective move- ment of goods for the customer. /ppYou will have full responsibility for the execution of G/C inbound and out- bound orders, starting with the receipt of the ODN/IDN, co-ordination with LSPs and ending with the delivery of the cargo, respectively codification/approval of LSP invoices. You will work closely with the sourcing team to support the strategic sourcing process with the creation of spot RFIs and RFQ for G/C. Additionally, you will be fundamental to resolve and manage potential issues and claims with LSPs. /ppbHow you'll make an impact /b /ppb1. Strategic Sourcing: /b /pulliSupport the additional margin negotiation for G/C by providing margin targets by business and identify additional requirements /liliPrepare spot quotes and urgent spot quotes, identify potential suppliers, and confirm their qualification, submit spot quote requests, and clarify any related inquiry /liliPrepare bid analysis and drive cost approval process and business award subject to the defined threshold level /liliSupport Global MD and Regional Lead on the urgent spot quote G/C carrier registrationthrough providing missing carrier information /liliPrepare spot RFI for G/C orders, validate and identify potential suppliers, send request to selected suppliers, and clarify any comments /liliPrepare RFI bid analysis, follow up with suppliers on bid revision if needed, incorporate commodity guidelines in the price calculation and inform stakeholders /li /ulpb2. Transport Management G/C inbound / outbound: /b /pulliManage the end-to-end G/C transportation planning including the verification and approval offreight unit data, check routes, create required transport legs and order planning, select andassign LSP, submit finalized FO document, share shipping schedule with stakeholders and re- solve any potential issues. /liliManage the end-to-end G/C transport execution including shipment documentation check, updating transport data in SAP TM, maintaining communication with transport service providers to monitor milestones and in case of missing information, create respective NCRs as needed, initiate issue resolution in case ETA to delivery location is at risk and check for proof of delivery /liliManage the end-to-end G/C charge calculation including calculations and system updates/maintenance /liliManage the end-to-end freight settlement and charge dispute management process with LSPs including the POD and invoice verification, follow up and clarification with Logistics Service Provider, handle and resolve disputes until FSD creation in SAP TM to initiate invoice payment /liliSupport the outbound customs operations process by communicating additional customer requirements (i.e., EUR1, ATR. etc.) to the customs operations specialist /liliSupport the inbound customs operations process by providing required documentation to the customs operations specialist /liliManage the general cargo transport cost approval in case costs exceed threshold, check withPF/buyer for approval and/or evaluate alternative transport options to align with budget. /li /ulpb3. Supplier Base Management: /b /pulliManage the NCR follow up process from evaluation of supplier feedback until closure of theNCR, including the identification of additional measurements for improvement, feedback to supplier and escalation to SQE if required /liliDrive the claims management process for general cargo within the defined threshold, including confirmation of the contractual obligations, sending of the claim to the supplier, negotiationuntil settlement confirmation can be issued and trigger lessons learned as needed /liliSupport the supplier performance measurement/prioritization by determining type of issue andshift/cancel orders if needed. /li /ulpb4. Issue Management inbound / outbound /b /pulliSupport and drive issue management resolution for inbound and outbound orders. /li /ulpb5. Claims Management /b /pulliSupport the claim to customer process for G/C by identifying and describing claim reasonsand potential impact (based on the input provided by Logistics Service Provider), evaluateclaimable costs, check contractual obligations, clarify open topics, define legal arguments (based on the advice provided by Contract Manager), document CR/COPQ as well as claim results and provide feedback to the strategic sourcing team. /liliSupport the claim from customer process for G/C by opening NCR in case of issues with LSP,provide backup documentation, prepare comparison table, provide additional information to support the claim resolution, calculate CR/COPQ, document claim results and provide feed- back to the strategic sourcing team /liliResponsible for the claim to logistics service provider for G/C including the analyzation of re- ceived information, send pre-notification letter to LSP, request additional information or state- ments, evaluate claimable cost and events, request evidence from LSP, register claim in insur ance tool, compile information to deliver to global sourcing team and launch docs to start financial claim management. /li /ulpbYour background /b /pulliBachelor’s degree in Business Administration, Supply Chain Management or equivalent field preferred. /lili5 years of experience in a similar role. /liliProficiency in Excel and SAP. /liliExcellent interpersonal and communication skills both written verbal. /liliAbility to work under pressure while meeting tight deadlines. /liliDetail oriented mindset with attention to accuracy and data integrity. /liliAbility to analyze logistics data to identify issues (e.g., shipping delays, stock discrepancies) and find effective solutions. /liliFluency in Italian and English. /li /ulpWe believegreat workthrives in an environment where people feel genuinely supported andfairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together. /ppThe minimum salary for this position in the location specified is as follows: /pulliStarting from:38000 € gross /li /ulpThe final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures. /ppOur benefits offering for this rolegenerally includes: /pulliIncentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model,Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores). /li /ulpApplicable CBA: Metalmeccanico /ph3Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. /h3 /p #J-18808-Ljbffr