Salesforce consultant - associate/senior associate [adv]
Experteer Italy
Experteer Overview In questa posizione, contribuirai a progetti di trasformazione del business guidati da Salesforce. Ti inserirai nel Team Salesforce per migliorare l’esperienza del cliente e spingere la digitalizzazione dei processi di vendita, marketing e assistenza. Lavorerai a stretto contatto con i principali clienti, guidando soluzioni CRM e l’integrazione con altri sistemi, per generare risultati misurabili. Potrai crescere con formazione continua e supporto da colleghi esperti, in un contesto orientato al valore per clienti, persone e comunità. Retribuzione / Benefits Gestire progetti di trasformazione dei processi con focus su agilità e impatto Progettare e implementare soluzioni Salesforce Sales e Service Cloud Gestire integrazioni CRM con sistemi esterni (ecommerce, POS, DWH, legacy) Supportare la digitalizzazione dei processi di vendita, marketing e assistenza Contribuire al miglioramento dell’esperienza cliente e al monitoraggio dei risultati Responsabilità Esperienza in progetti CRM con integrazioni tra sistemi Progettazione e implementazione Salesforce Sales e Service Cloud Conoscenza di Salesforce e/o CRM alternativi (Zendesk, Pegasystems, SAP, Oracle, Microsoft Dynamics, Sugar CRM) Conoscenza di marketing digitale, automazione delle vendite e Customer Journey design Buona padronanza dell’inglese (parlato e scritto) Requisiti fondamentali --- #J-18808-Ljbffr
Offerta di lavoro pubblicata 22 giorni fa
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