Retail Trainer (Maternity Cover)

pstrongThe Company /strong /ppKIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics. /ppIf you are dynamic, proactive and passionate about make-up and beauty trends, KIKO MILANO is the right place for you: at KIKO we believe that life is better in colour and that learning and development are keys to unlock people’s talent. /ppbr / /ppstrongYour role at KIKO Milano /strong /ppbr / /ppFor the Sicilia Area we are looking for a Retail Trainer (maternity cover) who will support our store teams in developing their product and selling skills, contributing to an excellent customer experience that is fully aligned with the Brand’s values. Such talent will report to a Retail Training Manager and collaborate with a team of other Retail Trainers in the Country Italy. /ppbr / /ppAs a Retail Trainer, you will develop our Beauty Advisors skills, supporting them in delivering the best customer experience and in celebrating everyone’s beauty and uniqueness. /ppIn this role, you will: /ppbr / /pulliDeliver on-the-job training and organize sessions – in store and online – on products, selling techniques and application techniques. /liliCascade guidelines and training contents developed by the Global Retail Training team, tailoring them to the needs of the local market. /liliTrack training effectiveness, collecting feedback and proposing continuous improvement actions aimed at enhancing store performance. /liliPartner with Area Managers and Store Managers to support team performance and ensure alignment with business objectives. /li /ulpbr / /ppstrongWhat you will need to succeed /strong /ppbr / /pulliAt least 3 years of experience in training, coaching or store management roles within the retail industry (beauty, fashion or premium retail). /liliMake-Up Artist certification or equivalent professional experience. /liliStrong communication, public speaking and classroom management skills. /liliGenuine passion for the beauty world and for people development. /liliConfidence in using digital tools and e-learning platforms. /liliWillingness to travel frequently across the territory. /liliGood knowledge of English (B2 level or above). /li /ulpbr / /ppstrongWe would love if you had /strong /ppbr / /pulliA leader mindset and strong results orientation. /liliActive listening, empathy and emotional intelligence. /liliOpenness to continuous feedback. /liliStrong team player with a collaborative working style. /li /ulpbr / /ppIf you recognize yourself in this profile and want to grow in a dynamic, international environment, we would be happy to receive your application! /ppbr / /ppKIKO MILANO promuove le Pari Opportunità e dedica particolare attenzione all’inclusione delle persone con disabilità. Tutte le posizioni sono aperte anche ai candidati appartenenti alle Categorie Protette L.68/99. /ppbr / /ppPer maggiori informazioni sul trattamento dei dati personali dei candidati consulta l’informativa privacy: /p