Services Operations Specialist

Siemens Digital Industries Software is a leading global provider of industrial software and services including Product Lifecycle Management (PLM), Manufacturing Operations Management (MOM), Simulation/Testing solutions, Electric/Electronics software, and low-code industrial IoT software solutions. We are not a manufacturing company, but a growing software company dedicated to helping innovative global manufacturers design better products, faster. With the resources of a large company and the energy of a software start-up, we create a world-class software portfolio while fostering a culture that encourages creativity, welcomes fresh thinking, and focuses on growth—so our people, our business, and our customers can achieve their full potential.

Position Overview

Join our Global Services & Success organization as a Service Operations Specialist, where you'll drive operational excellence in back-office support and financial data management across Italy. In this role, you'll work independently on routine operational matters while collaborating with global teams, bringing precision and attention to detail to every task. You'll contribute to service delivery excellence through meticulous data control, reporting, and financial analysis—making a tangible impact on our operational efficiency. This is an opportunity to build expertise in service operations while supporting our customers' success in a hybrid work environment.

Key Responsibilities

• Manage back-office operations including financial data controlling, reporting, and data entry with advanced Excel functions to ensure accuracy and compliance with global policies
• Support service delivery workflows by maintaining precise records and contributing to operational reporting that informs business decisions
• Prepare and analyze financial reports, identifying trends and supporting strategic planning
• Collaborate with cross-functional teams to ensure seamless operational processes and timely delivery of support services
• Identify operational challenges and contribute solutions through careful analysis and attention to detail
• Welcome opportunities to learn and grow within the Global Services organization, bringing fresh perspectives to process improvement

Qualifications

• Bachelor's degree in Economics or equivalent professional qualification
• Fluent in English and Italian
• Advanced proficiency with Microsoft Excel , including functions, formulas, and data analysis
• Strong attention to detail with the ability to work accurately with complex financial and operational data
• Comfortable working independently on routine tasks while contributing collaboratively to team objectives
• Ability to remain calm and organized while managing multiple data entry and reporting tasks in a dynamic environment
• Willingness to learn

Nice to Have

• Familiarity with financial reporting tools or processes
• Background in back-office operations or data management

Why Us

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

Our Commitment to Equity and Inclusion in Our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Compensation & Benefits

The salary range for this position is €36,300 to €58,000 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link:

Siemens Software. Transform the Everyday

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