Front Desk Coordinator

ph3Front Desk Coordinator /h3 pAzienda : Ivx Health /p pTipo Lavoro : Full Time /p pItaly /p h3Descrizione Lavoro - Front Desk Coordinator /h3 pbHealthcare Front Desk Coordinator /b /p pFull Time|Monday–Friday| 8am - 4pm|Infusion Center-Based /p pWe’re looking for a Front Desk Coordinator with more than just a friendly face — we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone walks through our doors. /p pThis is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you’ll be a key part of what makes IVX Health feel exceptional. /p h3About the Role /h3 pAs a Front Desk Coordinator, you’ll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. /p h3What You’ll Do /h3 ul liLead First Impressions — Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care /li liManage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place /li liEnsure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity /li liCollaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience /li liMaintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment /li liSupport Across Centers — Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days /li /ul h3What We're Looking For /h3 ul li1–3 years of front desk or administrative experience in a medical or healthcare setting /li liHigh School Diploma or GED required /li liStrong understanding of insurance verification, billing basics, and the patient intake process /li liProficiency in EHR/EMR systems and scheduling software /li liKnowledge of medical terminology and patient-facing protocols /li liExceptional customer service and communication skills /li liAbility to multitask in a fast-paced environment while staying organized and accurate /li liQuick learning agility—you adapt fast, absorb new processes quickly, and stay ahead of the curve /li liAdaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows /li /ul h3Why You'll Love IVX Health /h3 pWe’re not just redefining care for our patients — we’re redefining it for our teams, too. When you join IVX, you’ll find: /p ul libPredictable Hours: /bMonday–Friday, regular business hours with rotating Saturdays /li libSupportive Culture: /bWork with a compassionate, values-driven team /li libProfessional Growth: /bTuition reimbursement, CEU access, and development opportunities /li libComprehensive Benefits: /bMedical, dental, vision, 401(k) match, disability, and more /li libLife-Friendly Perks: /bPaid volunteer time, wellness support, and family-building benefits /li /ul h3About IVX Health /h3 pIVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we’re redefining the care experience and improving lives every day. As a growing healthcare organization, we’re committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose. /p h3Guided by Our Purpose /h3 pMission: To improve the lives of those we care for by redefining the care experience. /p pVision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions. /p pValues: Be Kind. Do What’s Right. Never Settle. Make It Happen. Enjoy the Ride. /p h3Benefits Perks /h3 pEligible employees may receive: /p ul liMedical, Dental, and Vision Coverage /li liPrescription Drug Coverage and Telemedicine Services /li liHealth Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options /li li401(k) Retirement Plan with Company Match /li liLife, ADD, and Disability Insurance /li liAccident, Critical Illness, and Hospital Indemnity Coverage /li liFertility and Family Planning Support /li liTuition Reimbursement and Certification Assistance /li liContinuing Education and Professional Development Resources /li liEmployee Assistance Program and Wellness Support /li liPaid Time Off /li liVolunteer Time Off and Charitable Giving Match /li liEmployee Referral Bonus Program /li /ul pBenefits may vary based on employment status and eligibility. /p h3EEO STATEMENT /h3 pIVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law. /p pIVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs. /p h3Informazioni sull'azienda /h3 pIvx Health /p pIVX Health outpatient infusion centers provide infusion and injection therapy for patients with complex chronic conditions. /p /p #J-18808-Ljbffr