Waiter/Waitress

We are looking for dynamic and enthusiastic Commis de Rang to join our Food & Beverage Thompson Rome Pre-opening Team !

Reporting to the Maitre, the ideal candidate will maintain positive guest and colleague interactions, building strong working relationships while ensuring excellent customer service. With a natural flair for lifestyle hospitality and strong communication skills, the Commis de Rang works closely with outlet's colleagues in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of our Guests.

Key Responsibilities

• Seats and serve food and beverages to guests according to established sequence and procedures. Helps on taking orders when required.
• Present menus, answer guest inquiries, and make recommendations regarding food, beverage, and service
• Clear and reset tables at the conclusion of each course
• Maintain high standards of hygiene, presentation, and service throughout operations
• Knows how to use the Micros system
• Demonstrate thorough knowledge and understanding of all food and beverage items on the menu, and the ability to recommend combinations and upsell alternatives when required
• Provide a welcoming and professional service to guests during breakfast, lunch, and dinner
• Support special events and high-volume service periods
• Ensure compliance with service and hygiene standards at all times
• Promote a guest-focused and service-driven culture within the outlet

Candidate Profile

• Minimum of 2 years of progressive experience in a hotel or related hospitality environment
• High standards of personal presentation and grooming
• Strong knowledge of menu items and beverage offerings
• Ability to work effectively under pressure, maintaining composure and objectivity
• Strong interpersonal skills and a customer-oriented mindset
• Knowledge of the city of Rome and history
• Native or Fluent in Italian and English. Any additional language is a plus
• Flexible and supportive team player with a positive attitude

Welfare* and Benefits Package:

As a valued Team Member, you will enjoy:

• Employee discount rates at Hyatt properties worldwide
• Training and development opportunities to support your career development
• Being part of a multicultural diverse and inclusive team, passionate about their work
• Opportunity to grow and develop your career within an international hotel group
• Local discounts
• Meal Tickets
• medium-long-term and full time contract
• Annual Salary (RAL) starting from level 5° CCNL Turismo Federalberghi contract + superminimo assorbibile adjusted to the experience of the candidate

*Further details regarding welfare and benefits will be shared at a later stage, as the property is currently in its pre-opening phase and some aspects are still being finalized.

L’annuncio è rivolto a candidati di qualsiasi genere, età, nazionalità e background, nel rispetto delle normative vigenti in materia di pari opportunità. I dati personali trasmessi saranno trattati nel rispetto del Regolamento UE 2016/679 (GDPR) e utilizzati esclusivamente per finalità di selezione