Client Advisor

pbAre you passionate about fragrances and luxury retail? /b /ppbJoin the world of Dr. Vranjes Firenze and become part of a brand that celebrates Italian elegance and olfactory excellence. /b /ppbr/ppWith its unique identity characterized by an original blend of Florentine heritage, iconic fragrances, and timeless elegance, the renowned fragrance house, Dr. Vranjes Firenze, embodies the perfect balance between roots and innovation. Founded in 1983, it emphasizes the precious Florentine heritage in everything it does and delivers multisensorial well-being, capturing the elegance of Florence, its tradition of craftsmanship, and the art of perfumery in every scented décor object and Eau De Parfum. Each fragrance is the result of ongoing scientific and creative research into essences, along with a sophisticated formulation with unrivalled persistence and durability. /ppbr/ppAs a bClient Advisor /b, you will act as a true brand ambassador, delivering a unique and memorable customer experience that reflects the values and identity of Dr. Vranjes. You will guide clients through our exclusive fragrance collections and ensure an exceptional level of service. /ppbr/ppbLocation: NEW OPENING - TORINO /b /ppbSTARTING FROM: OCTOBER 2026 /b /ppbEmployment Type: 1 Full-time /b /ppbContract : Permanent/Fixed Tem Contract /b /ppbr/ppbr/ppbWhat You’ll Do /b /ppbr/ppbCustomer Experience Sales /b /pulliWelcome customers with elegance, representing the Brand /liliGuide clients through the Dr. Vranjes olfactory journey using storytelling and product expertise /liliEnsure an exceptional Client experience, placing the Client first and fostering valuable relationships /liliProactively maximize cross-selling opportunities by leveraging the full range of products available in-store. /liliProvide personalized recommendations and sensory experiences /liliEnhance brand loyalty by transforming every client visit into a memorable luxury shopping experience /liliHandle requests and feedback professionally, aligned with luxury service standards /li /ulpbr/ppbSales Performance Business Development /b /pulliAchieve and exceed sales targets /liliEngage in clienteling activities to strengthen client connections /liliSupport and participate to in-store events to boost visibility and sales /liliCollaborate with the team to monitor KPIs (ATV, UPT, conversion rate…) /li /ulpbr/ppbBoutique Operations Visual Merchandising /b /pulliEnsure impeccable visual standards and brand image in the store /liliManage stock levels, product replenishment, and back-of-house organization /liliExecute all operational and stock management activities—including inventory, logistics, cash handling, and reporting—in strict accordance with company policies and head office guidelines. /li /ulpbr/ppbWhat We’re Looking For /b /ppbr/ppbExperience Skills /b /pulliAt least 1–2 years of experience in high-end retail, preferably in Fragrance/ Beauty/ Luxury Retail Experience /liliStrong communication skills in Italian and English; other foreign language skills are a plus /liliConfidence in using digital tools and POS systems /li /ulpbr/ppbYour Personality /b /pulliElegant, proactive, empathetic, and service-oriented /liliHigh level of flexibility and ability to problem solve /liliA natural team player with a strong sense of responsibility and attention to details /liliSelf-motivated, focused and able to use own initiative /liliFlexibility to work varied shifts as required by the business, including weekends and public holidays. /li /ulpbr/ppbAre you ready to craft unforgettable olfactory experiences with us? /b /ppJoin us and bring your expertise to the world of Dr. Vranjes Firenze. /p