Project Manager (Business Transformation)

Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We are looking for a Senior Project Manager to join our team.

Success in this role looks like

• Transformation initiatives delivered with high adoption and measurable impact.
• Streamlined processes with reduced manual effort.
• Clear visibility on project status and risks across stakeholders.
• Strong alignment between Italian market needs and EU/global strategy.
• Act as a bridge between business, technology, and operations.

Responsibilities

• Drive strategic collaboration with business and IT leadership teams to align on business needs, objectives, and strategic priorities.
• Manage multiple concurrent initiatives with interdependencies across regions/functions.
• Lead and integrate change management efforts into business transformation initiatives, driving stakeholder engagement, effective communication, training, and adoption to ensure the successful implementation of new processes, systems, and organizational improvements.
• Facilitate and lead workshops to capture and prioritize requirements through Agile Methodology, engaging cross-functional business stakeholders.
• Analyse and optimize complex business processes, performing in-depth process mapping and gap analysis to design robust TO‑BE processes that enhance operational efficiency and user experience.
• Oversee the creation and governance of comprehensive technical and functional documentation, including detailed specifications, executive reports, presentations, and user manuals.
• Lead quality assurance activities, including the development and execution of rigorous testing strategies to ensure project outcomes meet business expectations.
• Ensure adherence to project timelines, effective risk mitigation, and successful delivery of initiatives.
• Advocate for the Italian business in EU alignment meetings, ensuring local requirements are effectively represented and integrated.
• Steer end‑to‑end implementation planning, managing complex dependencies, addressing challenges, and leading efforts in communication, training, and change management to ensure sustainable transformation.

Experience and Skills

• 5+ years of previous experience as project manager, business analyst or consultant.
• Leadership and problem‑solving skills.
• Strong presentation and communication skills.
• Ability to build consensus across multiple functional areas and to work independently, as well as cross‑functionally within a matrix organization.
• Analytical skills.
• Attention to detail to ensure the quality of implemented solutions.
• Work effectively in a team‑oriented environment.
• Quick learning ability.
• Ability to organize/prioritize work in and around team deadlines and workloads and conflicting priorities.
• Previous experience in a consulting/auditing firm will be a plus.

Qualifications and Knowledge

• Bachelor’s degree in Business Administration, Computer Science or Information Technology.
• Italian and English both writing and speaking fluent.
• Experience with modern project and collaboration tools (e.g., Jira, Miro, Microsoft Loop, Microsoft Planner).
• Salesforce, SAP knowledge is an advantage.
• Knowledge of project management and AI tools is a plus.

What We Offer

• People First: care and attention to the work environment, to people, and to their individual and professional growth within the Technology organization.
• Continuous Learning: Access to top-tier technological training platforms, Access to high-quality learning paths through the internal #GROW program, Knowledge-sharing communities, Customized development paths.
• International and Cross‑functional Projects: opportunities to participate in international and cross‑functional projects, ensuring the exchange of knowledge and ideas.
• Hybrid working model.
• Flexible start and end times to support work‑life balance.
• Meal vouchers worth €8.
• Online well‑being programs.
• Health insurance.
• Welfare platform available to all employees.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.