Key Account Manager

We are seeking a commercially driven Key Account Manager to manage a portfolio of around 10 strategic customers, including large National Accounts and European Key Accounts. In a market with strong growth potential, you will be responsible for retaining and growing existing business, securing contract renewals, and identifying new opportunities to increase revenue and customer value.

Key Responsibilities

• Manage and develop a portfolio of strategic customers, ensuring high levels of retention, satisfaction, and profitable growth.
• Build strong relationships with senior stakeholders and act as the primary customer contact.
• Deliver annual growth targets through account development, active selling, and new business opportunities.
• Lead contract renewals, commercial negotiations, and tender processes.
• Develop and execute Joint Business Plans to improve customer supply chain efficiency and create mutual value.
• Conduct regular business reviews, monitor account performance, and drive continuous improvement.
• Collaborate with cross-functional teams to deliver innovative solutions and enhance customer experience.

Profile

• Proven Key Account Management experience with large, strategic customers.
• Background in FMCG, Retail, Supply Chain, Logistics, or related sectors .
• Strong commercial acumen with experience in negotiations and contract management.
• Ability to build trusted partnerships and influence senior decision-makers.
• Fluent in Italian and English .
• Comfortable travelling regularly within Italy.
• Level Quadro - CCNL Commercio. xlwpduy All CCNL provided benefits applicable to this level are included.
• Annual Bonus of 15%
• Employee Assistance Programme (EAP)
• Option to participate in company share scheme
• Life Insurance