Underwriting Assistant, Italy (m/f/d*)

About us

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.

Underwriting Assistant, Italy (m/f/d*)

We are currently looking for an Underwriting Assistant to be based in Milan, Italy, on a full-time basis, reporting into the Head of Operations Europe.

In this role, you will provide accurate, timely and high-quality non-regulated support to Underwriting teams across MRRSI, Great Lakes and its European branches, while demonstrating care for customers and respect for the Company's obligations.

Responsibilities

• Support the end-to-end underwriting administration process, ensuring the accurate and timely entry and maintenance of data across underwriting, pricing and policy administration systems.
• Manage policy, endorsement and placement documentation, including document filing, electronic placing platforms and the issuance of policies, certificates of coverage, endorsements and invoices.
• Support portfolio administration activities through the management of renewal lists, clearing lists, accumulation control processes and exception reporting.
• Assist underwriters in maintaining high standards of operational excellence by ensuring data quality, document accuracy and adherence to internal procedures and service expectations.
• Contribute to Contract Certainty requirements and other regulatory or compliance-related processes, ensuring appropriate controls, governance standards and escalation procedures are followed.
• Support financial administration activities, including invoicing, credit control processes and the monitoring of aged debt where required.
• Participate in business projects, process improvement initiatives and cross-functional activities that enhance operational efficiency and support the wider European business.
• Provide broader administrative and team support, including meeting coordination, minute taking and contributing to positive customer and policyholder outcomes through a strong service-oriented approach.

Knowledge and Skills

• Previous experience within an insurance, reinsurance or financial services environment, ideally supporting underwriting or policy administration activities.
• Good understanding of insurance principles, policy documentation, regulatory requirements and Contract Certainty standards.
• Strong attention to detail and accuracy when managing data, documentation and operational processes.
• Excellent organisational and prioritisation skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across underwriting, operations and business teams.
• Problem-solving mindset with the ability to identify issues, investigate discrepancies and implement practical solutions.
• Customer-focused, adaptable and proactive approach, demonstrating accountability, flexibility and a commitment to delivering high-quality service.
• Proficiency in Microsoft Office 365; experience with underwriting or policy administration systems and a relevant degree or professional qualification would be advantageous.

If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Learn more about sustainability at Munich Re (opens in new window) – choose your impact!

*This job advertisement is addressed to all female and male candidates who meet the requirements, without any discrimination based on sex, gender, sexual orientation, nationality or ethnic origin, religious belief, disability, and/or any other personal or social condition.