Area Manager (M/F/D), Amazon Urban

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Our AGL team breathes life into our newest ideas and incubates them until they grow into sophisticated businesses. We’ve got the energy of an exciting start-up, as our team works on Amazon’s next big project, under the umbrella of one of the world’s biggest companies.

We work behind the scenes to support new areas of the business - like Amazon Fresh stores and our online grocery service. There are lots of opportunities for every skill set, from operations to supply chain to data management.

AGL’s goal is to help develop new capabilities within Amazon on behalf of our customers. This entrepreneurial team has a deep understanding of the needs of our customers, employees and partners and helps to develop Amazon businesses of all sizes.

We grow new opportunities that will help Amazon diversify even more, taking them from concepts to mature operations that operate as standalone businesses. This dynamic environment supports our people’s growth and development.

The applicable collective agreement for this role is CCNL per i dipendenti del settore Logistica, Trasporto Merci e Spedizione. The position is classified at level 1 or above, depending on the candidate's skills, competences and experience.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing

• Analyse and implement changes to keep quality and productivity at a consistently high level

• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility

• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide‑scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

Basic Qualifications

• Bachelor's degree, or Master's degree

• Experience managing teams

• Experience communicating with a wide range of stakeholders, including your peers and leadership

• Experience in data‑driven business operations processes

• Speak, write, and read fluently in Italian and English at C1 level or above

Preferred Qualifications

• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent

• Experience in a logistics/operations environment

• Experience working with the MS Office suite (Microsoft Office suite) including Word, Excel, and Outlook in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full‑time basis. For part‑time hours, the salary will be pro‑rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position:

Bologna, ITA - 46,000.00 EUR Annually