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Account Manager SMB Italy - Milano

Glovo

Overview

In this role, you will build and manage relationships with restaurant partners, acting as a trusted consultant to help them succeed. You'll use data-driven insights and cross-functional collaboration to optimize partnerships and maximize business impact. You drive revenue growth through promotions, marketing activations, and menu optimization, while owning partner onboarding and ongoing performance. You engage with internal teams to deliver tailored solutions and support partners from onboarding onward, contributing to Glovo's growth and partner success.

Retribuzione / Benefits

  • Highly competitive variable bonus paid quarterly
  • Top-notch private health insurance
  • Wellhub plan for gyms and wellness
  • Monthly Glovo credit
  • Flexible work: two days remote, up to three weeks anywhere
  • Enhanced parental leave

Responsabilità

  • Build and maintain strong, long-term restaurant partner relationships with proactive communication
  • Provide strategic guidance to partners based on their business goals and challenges
  • Analyze data to drive operational excellence, growth, and profitability for partners and Glovo
  • Drive revenue growth through promotions, marketing activations, and menu optimization
  • Own partner revenue performance and measure growth impact
  • Collaborate with Marketing, Operations, Finance, and Customer Service to tailor solutions
  • Oversee partner onboarding from store setup to first days on the platform (operational, marketing, sales)

Requisiti fondamentali

  • 2-3 years in high-performance account/sales management or business consultancy
  • Experience in FMCG, food-hospitality, or on-demand delivery preferred
  • Bachelor in Business Administration or related fields is a plus
  • Problem solver with data-driven, analytical approach
  • Strong organizational, time management, and prioritization skills
  • Proficient with Google Suite; Salesforce is a plus
  • Native Italian and English proficiency
  • Strong communication and collaboration skills
  • Commitment to diversity and inclusion
  • proactive
  • data-driven
  • organized
  • data analysis
  • Google Suite
  • Salesforce (plus)
Offerta di lavoro pubblicata 1 giorno fa
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