Business Line Manager Service

ph3Mission /h3 pAs BLM CSO of MultiAir Italia, you are responsible for the development and growth of CSO business in Italy. Your mission as BLM CSO is to accelerate a sustainable growth and profitable business for CSO through dealers' network looking for solutions and opportunities, by delivering reliable and innovative aftermarket product offers with the aim to maintain and increase our distributors value and customers productivity. You are a member of the MultiAir Italia company's management team and report to the General Manager, with very close interaction with all the internal departments and with the divisional team. /p h3Key responsibilities /h3 ul liPromote and ensure the Group's Core Values Interaction, Commitment and Innovation, guidelines and policies laid down in The Way We Do Things. /li liSupport the Group's Vision "First in Mind and First in Choice" by focusing on and continuously promoting and developing a Customer-Value and a Customer-Care driven culture /li liDevelop and support a spirit of open communication, fairness, non-discrimination and respect for the individuals in all areas of operation /li liDevelop strong support to "People Care" with focus on identifying, supporting and follow up of talented employees with a good potential to grow in the Atlas Copco Group /li liInteract with other Group units in a constructive, productive and unselfish way that supports the development of synergies and the consolidated result of the Divisions and performance of the Business Area (and the Group) /li liSafeguard integrity and transparency of operations and of the legal structure by making sure that FAM and Business Code of Practice is understood and applied where relevant /li /ul h3General Values /h3 ul liPromote and ensure the Group's Core Values Interaction, Commitment and Innovation, guidelines and policies laid down in The Way We Do Things. /li liSupport the Group's Vision "First in Mind and First in Choice" by focusing on and continuously promoting and developing a Customer-Value and a Customer-Care driven culture /li liDevelop and support a spirit of open communication, fairness, non-discrimination and respect for the individuals in all areas of operation /li liDevelop strong support to "People Care" with focus on identifying, supporting and follow up of talented employees with a good potential to grow in the Atlas Copco Group /li liInteract with other Group units in a constructive, productive and unselfish way that supports the development of synergies and the consolidated result of the Divisions and performance of the Business Area (and the Group) /li liSafeguard integrity and transparency of operations and of the legal structure by making sure that FAM and Business Code of Practice is understood and applied where relevant /li /ul h3Specific /h3 ul liCoordinate and develop the sales of aftermarket products and solutions through dealers' network together with the Sales Team /li liExecute and implement sales and marketing strategies regarding spare parts /li liEnsure best pricing strategy /li liSet, focus and review periodic sales, profit and efficiency reports and KPI's /li liDevelop tools and process to support customers business growth in collaboration with the marketing and communication team; you will be involved to define/organize events activities, such as Competence Development Training, Distributor Event, Fairs /li liLead the Technical Support Team to provide best support to Distributors /li liDevelop the culture of maintenance ensuring that Distributors have right competence to service our equipment, easy access to solutions and exchange information /li liMaximize the utilization of the available aftersales Tools and platforms to optimize the process with focus to minimize administration /li liReport to CTS Division when required as well as be responsible for CTS targets achievement /li liCollaborate with the CTS Divisional Team in the development of new products/service solutions by providing feedback on the reliability of our machines and market needs /li liDevelop relationship with customers through effective communication, interpersonal skills, and professionalism /li liDevelop and provide training to increase the competence level of the Customers /li liLogistic service execution excellence /li liBuild and optimize a direct sales and service model to increase customer engagement and drive sales. /li /ul h3Required Experience Knowledge /h3 ul liProven track record in sales development and key account and territory management /li liExperience in customer management and B2B sales. /li liExcellent negotiation skills, strong customer focus and financial acumen. /li liProficiency in MS Office, Outlook, CRM systems (C4C), and PowerBI; CAD 2D/3D is a plus. /li liEnglish proficiency at B2 level or above, Italian mother tongue. /li liGood knowledge of MS Office. /li /ul h3Education /h3 ul liBachelor’s degree in business, Engineering or a related field or similar through life experience. /li /ul h3Personality Requirements /h3 ul liStrong team player and team builder, with solid leadership skills. /li liCurious, precise, proactive, and entrepreneurial. /li liStrong communication and presentation skills. /li liWillingness to travel extensively (up to 40%). /li /ul h3What we offer /h3 ul liA collaborative environment based on integrity, ethics, and continuous learning. /li liProfessional growth and development within the Atlas Copco Group. /li /ul h3Compensation Benefit /h3 ul liPermanent contract /li liWhite-collar employee, Level A1, National Collective Labour Agreement (CCNL) for the Metalworking Industry /li liStarting salary for the relevant pay range from € 65,000 gross per year /li liIndividual variable compensation /li liCompany car /li liCollective profit-sharing bonus /li liFlexible Benefits Platform /li liCompany-paid canteen service /li /ul h3Work Location /h3 pMontecchio Maggiore (Vicenza) or Robassomero (Torino). /p h3Company presentation /h3 pBehind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them. /p /p #J-18808-Ljbffr