Key Account Manager DSO

ppLa retribuzione annua base prevista per questa posizione è compresa tra EUR 50.000 e EUR 58.000. CCNL applicato: Terziario, Distribuzione e Servizi. Il posizionamento all'interno del range sarà definito in funzione dell'esperienza e delle competenze del/la candidato/a in relazione ai requisiti del ruolo. Eventuali componenti retributive aggiuntive o variabili saranno illustrate nel corso del processo di selezione. /p h3Mission /h3 pReporting to the Head of DSO Italy, the Key Account Manager DSO is responsible for developing and growing an assigned portfolio of Dental Service Organizations (DSOs) and corporate dental groups in Italy. /p pLa retribuzione annua base prevista per questa posizione è compresa tra EUR 50.000 e EUR 58.000. CCNL applicato: Terziario, Distribuzione e Servizi. Il posizionamento all'interno del range sarà definito in funzione dell'esperienza e delle competenze del/la candidato/a in relazione ai requisiti del ruolo. Eventuali componenti retributive aggiuntive o variabili saranno illustrate nel corso del processo di selezione. /p h3Mission /h3 pReporting to the Head of DSO Italy, the Key Account Manager DSO is responsible for developing and growing an assigned portfolio of Dental Service Organizations (DSOs) and corporate dental groups in Italy. The role focuses on executing the commercial strategy, strengthening customer relationships, identifying new business opportunities, and increasing the adoption of Straumann Group solutions across the assigned accounts. Working closely with internal cross‑functional teams, the Key Account Manager ensures excellent customer experience and successful implementation of commercial initiatives to achieve sales and profitability targets. /p h3Key Responsibilities /h3 h3Account Management /h3 ul liManage and develop an assigned portfolio of DSO customers to maximize sales performance and customer satisfaction. /li liBuild and maintain long‑term relationships with purchasing, clinical and operational stakeholders within assigned accounts. /li liDevelop account plans aligned with the commercial priorities defined by the Head of DSO Italy. /li liIdentify opportunities to increase share of wallet by promoting the full Straumann Group portfolio, including Implantology, Biomaterials, Orthodontics, Digital Solutions and Lab solutions. /li liMonitor customer performance and proactively identify actions to support business growth. /li /ul h3Business Development /h3 ul liIdentify and develop new DSO opportunities within the assigned territory. /li liMap corporate dental groups, understand their business models and assess commercial potential. /li liAnalyze customer needs and recommend appropriate Straumann Group solutions. /li liSupport customer acquisition activities and contribute to expanding the DSO customer base. /li /ul h3Commercial Execution /h3 ul liPrepare commercial proposals and support contract negotiations within approved commercial guidelines. /li liCoordinate the implementation of commercial agreements together with internal stakeholders. /li liEnsure timely execution of agreed initiatives and follow‑up on customer commitments. /li liParticipate in customer business reviews and performance discussions when required. /li /ul h3Cross-functional Collaboration /h3 ul liWork closely with Sales, Marketing, Clinical Affairs, Customer Care, Finance, Training and Digital Solutions teams to deliver an integrated customer experience. /li liCoordinate internal resources to support customer projects and commercial activities. /li liShare customer feedback and market insights to support continuous business improvement. /li /ul h3Business Performance /h3 ul liAchieve assigned sales, revenue and profitability objectives. /li liMaintain accurate sales forecasts, CRM updates and pipeline management. /li liMonitor KPIs and identify opportunities to improve account performance. /li liReport business progress and commercial activities to the Head of DSO Italy. /li /ul h3Market Intelligence /h3 ul liMonitor competitor activities and developments within the corporate dentistry market. /li liIdentify emerging customer needs and share market insights with the DSO team. /li liStay updated on Straumann Group products, services and industry trends. /li /ul h3Required /h3 h3Education Experience /h3 ul liBachelor's Degree in Business, Health Sciences, Biomedical Engineering or related field. A dental background is considered an advantage. /li liFluent Italian and English. /li /ul h3Experience /h3 ul li5 years of experience in Key Account Management or complex B2B sales. /li liExperience managing medium to large customer accounts. /li liPrevious experience within Medical Devices, Healthcare, Dental or another regulated industry is preferred. /li liExperience working with multiple internal stakeholders in a commercial environment. /li liProven ability to achieve sales targets and develop long‑term customer relationships. /li /ul h3Skills Competencies /h3 ul liStrong customer relationship management skills. /li liCommercial mindset with solid negotiation abilities. /li liResults‑oriented with strong execution capabilities. /li liExcellent communication and presentation skills. /li liAnalytical approach and ability to interpret sales data. /li liPlanning and organizational skills. /li liAbility to manage multiple priorities in a dynamic environment. /li liCollaborative mindset and strong cross‑functional teamwork. /li liCustomer‑centric attitude with a proactive approach to problem solving. /li liHigh integrity, accountability and ownership. /li /ul pb22036 /b /p /p #J-18808-Ljbffr