Italian-speaking customer support agent

ppbLuogo di lavoro: /b Monza /p pbBuild your international Customer Support career in Greece. /b /p pAre you fluent in bItalian /b and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an bItalian-Speaking Customer Support Representative /b and work onsite in Greece in a dynamic, international, and multicultural environment. /p pWhether you are already in Greece or considering relocating from another EU country, this opportunity offers bpaid training, a competitive salary package, and full relocation support /b. /p h3Job Details /h3 pbPosition: /b Italian-Speaking Customer Support Representativebr/bLocation: /b Greece - Onsitebr/bSchedule: /b 5 days per week, rotational shifts between 08:00-00:00br/bLanguages: /b Italian C1/C2 + English B2+br/bExperience: /b Previous Customer Support experience is an advantage, but no prior experience is required /p h3Salary Benefits /h3 ul lib€1,100 gross/month x 14 salaries /b /li libPerformance bonus up to 10% /b /li libFully paid training from day one /b /li liInternational and multicultural working environment /li liCareer development opportunities /li liProfessional and supportive working environment /li /ul h3Relocation Support /h3 pbAlready living in Greece? /b You can join the team onsite at the designated office location. /p pbRelocating from another EU country? /b Full relocation support is provided, including: /p ul liEU flight ticket /li li2 weeks of hotel accommodation /li liAirport pickup /li liReal estate agency fee covered /li /ul h3Your Responsibilities /h3 pAs an bItalian-Speaking Customer Support Representative /b, you will: /p ul liProvide professional customer support in Italian via phone, email, and chat /li liRespond to customer inquiries and resolve account-related issues /li liAssist customers with platform, product, and service-related questions /li liTroubleshoot issues and provide effective solutions /li liHandle customer requests efficiently while maintaining a high level of customer satisfaction /liliAccurately document customer interactions in CRM and internal systems /li liFollow established quality and productivity standards /li liHelp customers understand the platform and available features /li /ul h3What We're Looking For /h3 ul libFluent Italian - C1/C2 level /b /li libEnglish B2+ /b for training and internal communication /li liPrevious experience in bCustomer Support, Customer Service, Call Center, Technical Support, Helpdesk, or similar roles /b is a plus /li liStrong communication and interpersonal skills /li liCustomer-focused and empathetic approach /li liStrong problem-solving and troubleshooting skills /li liAbility to handle customer inquiries professionally and efficiently /li liComfortable using bCRM systems, digital tools, and multiple applications /b /li liGood attention to detail and accurate data entry /li liFlexible and comfortable working rotational shifts /li liAbility to work effectively in a fast-paced, international, multicultural team /li libNo previous experience required - full paid training is provided /b /li /ul pbNo fees are charged at any stage of the recruitment process. /b /p /p #J-18808-Ljbffr