Team Leader Customer Care

Henry Schein One Italia, sviluppa da quasi 30 anni soluzioni gestionali per gli studi dentistici e i laboratori odontotecnici. Il software Orisdent è disponibile sia in versione cloud che on-prem e le sue funzionalità includono: Gestione completa dello studio: organizzazione delle attività cliniche, amministrative e contabili. Intelligenza Artificiale (MAIA): supporto immediato e aggiornato per il personale dello studio. Comunicazioni automatizzate: invio di SMS e email per appuntamenti, preventivi e follow-up. Prenotazioni online: integrazione con Google, Website e Social Media per facilitare le prenotazioni dei pazienti. Digitalizzazione dei documenti: eliminazione dell'archivio cartaceo e gestione della fatturazione elettronica. Analisi e statistiche: monitoraggio dell'andamento dello studio per ottimizzare le performance e tanto altro.

Candidato ideale

• Curiosità e Passione per le nuove tecnologie
• Affidabilità e capacità di creare relazioni solide
• Rispetto e responsabilità
• Focus sui dettagli e sulle soluzioni

Offriamo

• Contratto di assunzione diretta CCNL Commercio con stipendio fisso + variabile
• Premi e benefits
• Contratto di lavoro: Tempo pieno, Tempo Determinato 12 mesi, con possibilità di trasformazione del contratto a Tempo Indeterminato al termine dei 12 mesi.
• Modalità di Lavoro ibrida.
• Retribuzione: €35.000,00 - €45.000,00 all'anno
• Benefit: Buoni pasto
• Welfare
• Cellulare aziendale
• Computer aziendale
• Formazione professionale
• Rimborso spese di viaggio
• Disponibilità: Dal lunedì al venerdì No weekend
• Retribuzione supplementare: Bonus Premi Over

Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living our values of helping health happen and caring for our team and the community we served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932.

Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.

We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.

Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants.

If you are unable or limited in your ability to complete the application process, including the use or access of as a result of a physical or mental impairment, you can request reasonable accommodations.

It is important to us to offer different types of work arrangements. Please see the types we offer below:

• Work From Home: Work is performed directly from the TSM's home office.
• Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required.
• Onsite: Work is performed exclusively at a company facility.
• Field: Position requires traveling to different locations within a specific geographic territory, as assigned.