Implementation Consultant - CRM & Sales

Join Base - global leader revolutionizing e-commerce!
Our mission is to simplify the lives of online entrepreneurs by helping them automate processes, dynamically scale their businesses, and efficiently manage sales across multiple platforms. All of this is thanks to our passion for innovation and the use of modern technologies. We are proud of our spectacular growth - we're more than just another tech company. As one of the fastest-growing platforms in the industry, we've seen dynamic growth over the past three years, expanding our revenue and our global customer base. We are building a culture centered on real impact and collaboration, because our team is the heart of our innovation

That's why we are looking for you for the position Implementation Specialist in ITALY!

If you are passionate about e-commerce, want to have a real impact on the global market, and become part of this exciting journey, then this is the perfect place for you. You will be part of an international team, working on global solutions and developing in a culture that emphasizes collaboration and the support of talent.
In the role of Implementation Specialist, you will lead technical onboarding projects, helping new customers configure their Base.com account, integrate with their online stores and marketplaces, and get value from day one. If you feel this is a challenge for you and want to continue conquering the e-commerce market with us, apply today ! Experience with ERP integration , order processing systems, or retail operations
Understanding of e-commerce workflows , logistics, catalog and inventory management
Strong project management and stakeholder communication skills
Fluent in Italian and proficient in English
Comfort working with APIs, platform configuration tools, or basic scripting (e.g., HTML, PHP)
Experience working as a Sales Engineer, Customer Success Engineer, or Technical Account Manager
Familiarity with e- commerce automation, shipping software, POS systems, or CRM tools
Has managed an e-shop before
Coachable, agile and entrepreneurial

Build the Market (GTM): Execute the Go-to-Market strategy for Italy. Work strategically with eCommerce Managers and Operations Leaders to map how Base.Build trusted relationships with agencies, 3PLs, and Marketplace partners to create new revenue streams and referral networks.
Ensure accurate forecasting using our CRM (HubSpot) and maintain clear communication with HQ.
Market Feedback: Act as the bridge between Italian merchants and our Product Team, translating local needs into product improvements.
com's Italian market expansion
High autonomy and ownership of projects
Hybrid work model with flexibility
Collaborate with international teams and work on high-impact projects