Operation Specialist (Remote)

Atlante is NHOA’s new Global Business Line dedicated to build the first EV Fastcharging Network enabled by renewables, energy storage and 100% grid-integrated. The Atlante project is the result of the partnership between NHOA – which develops and invests in the network being owner and operator – Free2Move eSolutions, in the role of supplier of charging technology, and Stellantis automotive group.
You are a key member of the Operations & Maintenance team, contributing to the smooth and reliable functioning of Atlante’s fast-charging network (consisting of EV chargers, MV substations, BESS, photovoltaic and other facilities). Your goal is to ensure maximum network uptime, performance, and safety through proactive monitoring, issue resolution, and coordination of field service activities. You also contribute to standard operating procedures, data-driven insights, and the continuous improvement of Atlante’s operational excellence.

Through real-time monitoring, effective troubleshooting, and smart coordination, you minimize downtime and maximize efficiency. You will support on-field technicians during commissioning, preventive and corrective maintenance interventions both remotely and with on-field presence.
Your contribution helps Atlante enhance its maintenance strategies, optimize digital tools, and deliver an outstanding user experience. By combining technical precision with operational agility, you empower Atlante to scale sustainably while preserving the high standards of quality and reliability that define the brand.

Monitor the Atlante fast-charging network status and performance through CPMS platforms and other relevant tools.
Help ensure the maximum level of network uptime and reliability by addressing and solving unscheduled outages and other operational issues
Perform root causes analysis and remote troubleshooting (e.g. through log review)
Implement and control the spare parts management strategy, with support of the logistics department
Schedule preventive maintenance and network updates
Support (remotely and if needed on site) field technicians during on-site commissioning and maintenance activities
Evaluate and improve network performance through data analysis and reporting
Implement firmware update according to the chargers manufacturers instructions
Manage and monitor Mobile IoT Network
Proactively contribute to design processes and work methodologies which are digital, replicable, and scalable to the maximum extent possible
Actively contribute to growth and continuous improvement of Atlante Asset Operations
At least 3 years of relevant work experience in an industrial engineering and operational environment (preferably in the energy/e-mobility or automotive industries) with good knowledge of technical aspects related to the Low and Medium Voltage electrical plants
Ability to communicate and foster positive business relationships
Mastery of Office package. Data analysis tools (Power BI, Grafana, etc.) and ticketing management platform (Salesforce, Jira, Zendesk) are a plus
Good knowledge of English
Operation & Maintenance
Tech & Engineering, Infra, HQ Operation, Logistics, Customer Experience
External representation: if request, hardware manufacturers, and network suppliers

Report to : Head of Operations and Maintenance Italia

ATLANTE is building up a team of formidable professionals who will all share the same traits: unwavering resolve, passion for the energy transition world, firm belief in their own ability to make a concrete contribution to a cleaner, better world. We need people who can roll up their sleeves, can multi-task, are full of positive energy and do not know the word “impossible”. Milan (Hybrid)

Assicurazione sanitaria, Copertura sanitaria integrativa, Orario di lavoro flessibile, Lavoro da remoto, Permessi per malattia retribuiti, Congedo parentale retribuito, Congedo parentale, Assistenza per l’infanzia, Formazione sul lavoro, Corsi di lingua, Opportunità di crescita professionale, Programmi di sconto per i dipendenti, Programma benessere, Buoni pasto, Laptop aziendale, Telefono aziendale, Rimborso per connessione Internet, Parcheggio gratuito, Fondo pensione, Codice di abbigliamento informale, Eventi aziendali / Attività di team building, Luogo di lavoro flessibile, Budget per attrezzatura da home office