Sales Supervisor (Full-Time)

The Sales Supervisor plays a key role in ensuring sales goals are consistently met and service standards are executed according to company guidelines. This person will act as an extension of store management as a leader and role model to all Sales Associates when it comes to service standards and adherence to company policy. The Sales Supervisor will ensure that all customers are being attended to and that there is a service centric floor environment at all times. In addition, this role is considered part of the store management team and this person will be expected to adhere to all company policies, procedures and be tasked with completing management level operational tasks as needed.

The Sales Supervisor base pay ranges from $21-$24 hourly . Please also note, Sales Supervisors at full-price store locations are eligible to participate in the rag & bone Commissions Program, and Incentive programs, which may result in bringing the total compensation to a higher range. The range listed is just one component of the Company’s total rewards package for retail employees.

What You’ll Do

Display best-in-class customer service techniques, clienteling standards and sales interactions. Ensure that all staff on duty are doing the same

Meet store and metric goals

Ability to grow and manage clientele

Demonstrate product knowledge and support senior management with delivery of this information to staff

Encourage and recognize opportunities for team selling

Understand and exemplify the rag & bone brand philosophy and lifestyle

Partner with our Visual Merchandising team on floor sets, window changes and other projects, as needed

Ensure the store is opened and closed each day according to company guidelines

Maintain knowledge and understanding of all policy and procedures

Contribute to the achievement of low inventory shrink and inventory accuracy by ensuring consistent execution of all inventory touch points

Accurately process Point of Sale transactions

Consistently act within core values of rag & bone

Appropriately diffuse conflict with all members of the team and take ownership of your contribution to overall team and store environment. Escalate conflict to management where necessary.

Assist in tracking, monitoring and communication of business results

Model and teach store associates to support a positive client-centric environment

Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Rules we live by

The Customer Rules - Minimum 2+ prior work experience in a client centric, sales environment. Contemporary or luxury retail knowledge preferred, but not required

Be a Good Human - Be original, be authentic

Have No Fear - Innovate, solve problems

Own Every Decision - Work together, get results

Quality Matters - Be disciplined, be competitive

Make S**t Happen

Availability Requirements

The Sales Supervisor role is full-time and requires 32-40 hours per week.

Benefits

• Clothing Allowance
• Generous Employee DiscountCommission Eligible
• Paid Time Off
• Medical, dental, vision and ancillary benefits
• Membership to Calm and access to other wellness benefits
• 401k
• Paid Parental Leave

rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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