Field Services Engineer (Remote)

Overview In this role you will install, service, and troubleshoot high-precision roundness and surface finish instruments within a dedicated territory. You will work autonomously while collaborating with colleagues and supporting local distributors, delivering world-class service to customers. You'll diagnose issues, provide remote assistance when possible, and document technical findings. The position blends hands-on engineering with customer interaction, training, and opportunity to contribute to continuous improvement.

Retribuzione / Benefits

Company car

Mobile phone

Laptop

Home office package

Salary plus bonus

Continuous training and development

Responsabilità

Install, maintain, and diagnose roundness and surface finish measuring instruments in the field

Provide remote pre-qualification and remote fixes where feasible

Serve as the primary contact for customer issues and technical inquiries

Document and report technical issues; feed insights to internal teams

Provide training to customers and local distributors as needed

Identify opportunities for service improvements and report findings

Operate within a territory with autonomy while representing Taylor Hobson at customer sites

Collaborate with internal teams (technical support, manufacturing, R&D) and other regions as required

Requisiti fondamentali

Mechanical, electrical, or multi-disciplined engineering background

Ability to read schematics, drawings, and wiring diagrams

Experience in a technical customer-facing role preferred; recent graduates welcome

Ability to interact with and provide feedback to internal stakeholders

Excellent customer relationship skills

Valid and clean driving license

Ability to work alone and flexible hours; available for international travel

English communication skills (written and spoken)

High energy and initiative

Teamwork and collaborative approach

Strong communication, both verbal and written

Microsoft Office proficiency

CRM and Service tools familiarity

Willingness to use AI tools to improve productivity and decision-making